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AI for Retailers: Unlocking the Power and Promise of Emerging Technology
Artificial intelligence (AI) is accelerating the transformation of physical retail environments. In-person shopping continues to command the largest share of U.S. retail activity, representing over 84% of total sales in…
Executive Viewpoints December 26Malls’ New Success Strategy: Attracting Gen Zers Hungry for Social Contact
Malls are coming off the holiday season on a high — despite years of stories about the demise of the shopping center, consumers ventured to the mall in droves to…
Features December 26What ChatGPT’s ‘Instant Checkout’ Offering Means for Retailers
[Update as of Oct. 28, 2025] PayPal Joins the ChatGPT Instant Checkout Bandwagon PayPal plans to connect its global merchant network to OpenAI, creating a platform for tens of millions…
Features December 25World Emblem Blunts Tariff Impacts with Manufacturing Shift to Dominican Republic
President Trump’s tariffs, and the uncertainty surrounding them, have caused many businesses to call a halt to major moves as they assess the situation (for example, both Klarna and StubHub…
Features December 24Honda, Todd Snyder and now Tractor Supply: Who’s Next? Privacy Fines Put Retail Reputation at Risk
The California Privacy Protection Agency (“CPPA”) just fined Tractor Supply $1.35 million under the CCPA, its largest retail enforcement action to date this year. With enforcement now reaching familiar retail…
Executive Viewpoints December 24Longtime 7-Eleven CEO Retires as Retailer Preps for Ambitious North America Growth
As 7-Eleven, Inc (SEI) prepares for significant expansion of its store fleet in North America, the retailer also is on the lookout for a new CEO. Joe DePinto, who has…
News December 23USPS Looks to Drum up Last-Mile Business with Open Bidding Process in 2026
The U.S. Postal Service will offer access to its last-mile delivery network to shippers large and small through a bidding process set to begin early next year. It’s a move…
News December 23Barnes & Noble Plans 60 New Stores in 2026
Barnes & Noble will open 60 new stores next year, adding to the dozens of locations the bookseller added in 2025. The bookseller said 2026 leases are confirmed in nine…
News December 23An Ode to the Joy of Brick-and-Mortar Shopping
With all the discussion about AI this year, and there was a lot of it, it was easy to forget that the vast majority of shopping still happens in stores…
Editor's Perspective December 23


















