Retail TouchPoints

Latest Posts

How Zero-Party Data is Helping Retailers Retain Customers and Build Trust

Brands are facing a customer data conundrum. While 49% of consumers say they’re frustrated by receiving irrelevant content and offers from brands, 45% say they aren’t comfortable sharing their personal…

Executive Viewpoints April 26

‘Fast Delivery is Table Stakes’: Foxtrot CEO on Standing Out in the Crowded Digital C-Store Space

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. The boom…

Features April 26

Report: Simon and Brookfield Make $8.6 Billion Bid for Kohl’s

Simon Property Group and Brookfield Asset Management have reportedly made an offer to acquire Kohl’s in a deal that would value the retailer at $8.6 billion, a person familiar with…

News April 25
eBay UK debuts Imperfects initiative sell 100 brands' defective or display merchandise

Sustainability Update: eBay to Sell ‘Imperfect’ Apparel in UK, Adore Me Launches Sustainable Fashion Marketplace

Conscious consumption is on the rise and two big names in retail have launched new programs to tap into the consumer appetite to shop sustainably. eBay has launched a program…

News April 25

Rite Aid Rejects Unsolicited $3.6 Billion Takeover Offer

Rite Aid has rejected a non-binding off-market proposal from Spear Point Capital Management to acquire the company for $3.6 billion. Spear Point highlighted Rite Aid’s data as a major reason…

News April 25

Supply Chain Challenges Have Introduced a New Concept into Ecommerce — Inventory Pacing

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive…

Executive Viewpoints April 25

4 Ways to Transform Retail Tech Support

Shoppers and technology continue to reshape the retail landscape. In fact, 88% of retail executives cite digital acceleration as their top retail investment priority, according to a recent Deloitte report.…

Executive Viewpoints April 25
How to Tailor Return Strategies to New Holiday Shopping Patterns

How to Tailor Return Strategies to New Holiday Shopping Patterns

It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to convince customers to buy products in the first place (and rightly so).…

Features April 25

Dissecting the BNPL ‘Fairytale’

Featuring: Adam Mawdesley, SplitIt Over the past two years, the Buy Now, Pay Later space has exploded. Retailers of all sizes and across categories have embedded BNPL capabilities into their…

Podcasts April 25
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank