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How REN Clean Skincare Reimagined Loyalty by Making Shoppers Part of its Sustainability Journey
Loyalty has grown in importance alongside customer retention, with a strong loyalty program and company values both remaining important parts of building out a long-term relationship with customers. REN Clean…
Features May 25Balancing Privacy and Personalization: The Key to Customer Loyalty
Retailers are facing a myriad of challenges, from tightening budgets, smaller profit margins and financial constraints to clunky legacy infrastructure and increasing competition from major online stores. This is before…
Executive Viewpoints May 25Armani Box
Armani has opened its first virtual beauty store in a digital version of the UK’s Piccadilly Circus. The luxury brand partnered with experiential ecommerce platform Obsess to open the online…
News May 24With U.S. Livestreaming on the Rise, Firework Raises $150M in Fresh Funding
Livestreaming platform Firework has secured $150 million in Series B financing led by SoftBank Vision Fund 2, bringing its total funding to-date to more than $235 million. Brands, retailers and marketplaces are increasingly…
News May 24Starbucks Joins Growing List of Companies Exiting Russia
In response to the ongoing conflict in Ukraine, Starbucks has announced that it will leave the Russian market and close all 130 stores located in the country. In a statement…
News May 24Walmart Doubles Down on Drone Delivery, Distribution Center Robotics
Walmart is expanding its deals with two tech partners, upping the ante in delivery and warehouse automation. DroneUp will broaden its drone delivery network to 34 sites, allowing Walmart to…
News May 24Patagonia’s Newest Mission: Replacing Single-Use Packaging with Technology
Perhaps no brand has more sustainability street cred than Patagonia. That reputation is well-earned — from the company’s self-imposed “Earth Tax” and the Sustainable Apparel Coalition (which it founded alongside…
Features May 24How Retail Should Enter the Metaverse
Retail is just like any other business category — a buzzword symbolizing an abstract concept gains traction, and the excitement takes over before there’s actually time to use that word…
Executive Viewpoints May 24Asda Fortifies Omnichannel Approach by Updating OMS and Fulfillment
British retailer Asda is enhancing its end-to-end supply chain and retail operations by partnering with Blue Yonder to improve order management. Asda, which operates 640 stores including supercenters, superstores and…
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