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How Brands Can Bridge the ‘Experience Gap’ to Engage Online Shoppers
Once the pandemic is over for good (thankfully), we’ll have the chance to process what happened over the past few years. This goes for the lessons learned by retail brands…
Executive Viewpoints May 31
Tackling the Growing Problem of Fashion Returns Earlier in the Supply Chain
While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the explosive growth of online shopping. The pandemic was…
Executive Viewpoints May 30
How Caraway is Owning the ‘Clean Cooking’ Space
Featuring: Jordan Nathan, Caraway After his own scary experience with Teflon poisoning, Jordan Nathan started Caraway to provide a safe cookware option for consumers. But little did Jordan know, shortly…
May 30
H&M to Test Smart Mirrors and Enhanced Checkout Tech at COS Stores in the U.S.
H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., including new payment and checkout options, personalized styling facilitated by…
News May 27
Saks OFF 5th Launches New Loyalty Program
Off-price luxury retailer Saks OFF 5TH has launched its OFF 5TH Rewards loyalty program. Members will accrue points from every purchase in stores, through SaksOff5th.com and via the Saks OFF…
News May 27
WSJ: Apple Raises Starting Associate Pay to $22/Hour Amid Rising Inflation
Apple is reportedly planning to boost starting pay for U.S. store associates to $22 per hour, and even higher in certain markets, according to The Wall Street Journal. The increase…
News May 27
Digital Transformation Exposes the Missing Middle Layer Between Online and Brick-and-Mortar
Digital disruption is taking place in retail more than any other sector. While customers are gaining benefits from easier access and smarter online commerce with friendly features, the real action…
Executive Viewpoints May 27
Gamified Training Boosts Brand’s Appliance Sales 26.2%
As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up to speed on every high-tech element blinking, beeping and buzzing in the…
Features May 27
Overcoming Key Payments Hurdles for Ecommerce Success
Worldwide growth in various payment methods and processors has led retailers to build increasingly complex payment infrastructure. While offering payment optionality to meet customer demand and streamline the checkout experience…
Executive Viewpoints May 27
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