Retail TouchPoints

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How to Fix Your Loyalty Program’s Dispersed Data Problem

Loyalty programs can increase revenue by 15%-25% each year, according to McKinsey, which is why brands prioritize these programs. But success isn’t entirely measured by profit or the number of…

Executive Viewpoints May 23

Why ASICS and Other DTC Retailers are Turning to Zero-Party Data

Google’s announcement earlier this year regarding “Topics” — its more privacy-sensitive solution to FLoC, or Federated Learning of Cohorts — shouldn’t be a surprise for any retailer following trends in…

Executive Viewpoints May 23
FTD Deploys New Online Tools in Bid to Expand Adoption by SMB Florist Network

FTD Deploys New Online Tools in Bid to Expand Adoption by SMB Florist Network

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. The next step…

Features May 23

Quantifying the Retail Media Opportunity

Featuring: Nicole Silberstein, Retail TouchPoints & Jess Huang, McKinsey & Company Retail media networks are having a real moment. It seems like everyone is trying to capitalize on this new…

Podcasts May 23
Albertsons to Launch Smart Shopping Carts at Select Stores

Albertsons to Launch Smart Shopping Carts at Select Stores

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. The carts use computer vision to identify…

News May 20

REI Appoints First Chief Supply Chain Officer to Support Growth Initiatives

REI Co-op has named Sylvia Wilks to the newly created role of SVP, Chief Supply Chain Officer, effective May 23, 2022. Wilks will be responsible for the strategic leadership of…

News May 20
Ulta Beauty has launched its new retail media network, UB Media.

Ulta Launches Retail Media Network, Sephora Likely Not Far Behind

Ulta Beauty is the latest retailer to launch a retail media network, aiming to tap into the growing pool of ad dollars flowing into closed-loop systems as marketers look beyond…

News May 20
Designer fashion brand Natori successfully made the transition from wholesale to omnichannel.

Inside Natori’s Transformation from High-End Wholesaler to Omnichannel Brand

A 45-year-old family-owned luxury business might not be the kind of company one expects to be at the cutting edge of digital commerce, but thanks to President Ken Natori, the…

Features May 20

In Control From Afar: Using IoT to Manage Enterprise Energy Usage

Imagine being a retail facility manager with a portfolio of two dozen stores in the Southeast. It’s mid-July, and air conditioners have been cranked up for weeks. One store’s usage,…

Executive Viewpoints May 20
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