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5 Ways Food Stores are Leading in Experience Innovation
Food shopping is a highly personal, and sometimes emotional, experience. For some, food aligns directly with their beliefs; for others, it’s a strong connection to their culture and upbringing. And…
Features June 15Supply Chain is a Customer-Facing Function (Now More Than Ever)
Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not…
Executive Viewpoints June 15Smaller Spaces, Bigger Tech and Optimized CX
The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the…
Executive Viewpoints June 15Kua Designs to Embark on Pop-Up Tour to Five U.S. Cities
Ghanaian accessory and jewelry brand Kua Designs will visit the U.S. this summer via a five-city pop-up tour that will include Atlanta, Miami, Los Angeles, New York City and Washington,…
News June 14Holiday Oil Company Introduces Cashierless Checkout Lanes
Holiday Oil Company, a convenience store retailer with 67 locations in Utah, has selected the Gilbarco Veeder-Root Passport Express Lane self-checkout system, to help ease its labor challenges and create…
News June 14FARFETCH Joins Gucci and Other Luxury Brands in Accepting Crypto Payments
Luxury platform FARFETCH will accept cryptocurrency payments for all purchases on the FARFETCH Marketplace, with plans to expand to FARFETCH Private Clients in the coming months and to all customers…
News June 14PetSmart Invites Vets to Open Clinics in its Stores
PetSmart has launched PetSmart Veterinary Services (PVS) in a bid to fill empty clinic spaces in its stores while simultaneously helping veterinarians launch their own private practices. Individually owned veterinary medical…
News June 147-Eleven Adds Another On-Demand Delivery Option at 700+ Stores
7-Eleven has partnered with Waitr to add another delivery option at more than 700 of its stores. Waitr specializes in on-demand restaurant and grocery store delivery in 1,000 U.S. cities,…
News June 14Customer Service in the Metaverse: How Retailers Can Prepare for a Whole New (Virtual) World
When Facebook, Inc., announced in October 2021 that it planned to change its name to Meta, searches for the term “metaverse” skyrocketed. But despite its buzz, the metaverse is still…
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