Retail TouchPoints
PetSmart’s Takes a Dig at AI Hype in New Ad
Top Stories
Latest Posts
5 SMBs Compete to be America’s Retail Champion
The National Retail Federation (NRF) has named the five finalists for the title of America’s 2022 Retail Champion of the Year. The award, now in its sixth year, honors small…
News July 18Toys ‘R’ Us to Roll Out Branded Store-in-Stores to All Macy’s Locations in Time for Holiday 2022
Macy’s is expanding its partnership with WHP Global to bring Toys ‘R’ Us store-in-store locations in every U.S. store for the 2022 holiday season. The rollout will begin in late…
News July 18Kohl’s Tech and Supply Chain Chief to Step Down
Kohl’s revealed in a filing with the Securities and Exchange Commission that Paul Gaffney, the retailer’s Chief Technology and Supply Chain Officer, will leave the company Aug. 1, 2022. Effective…
News July 18WSJ: Amazon May Reduce Private Label Inventory Due to Disappointing Sales, Regulatory Pressure
Amazon has reportedly started “drastically” reducing the number of private label items it sells, people familiar with the matter told The Wall Street Journal. The retailer’s owned product lines have…
News July 18Prime Day 2022: Inflation Drove Searches, Pantry Stock-Ups and Back-to-School Purchases
Rising inflation did little to slow Prime Day’s growth: Amazon reported more than 300 million items sold worldwide, while the Adobe Digital Economy Index recorded total U.S. spend of $11.9…
Features July 18From Revenue to Customer Experience: The Power of Connectivity in the Retail Industry
Technology has been reshaping industries across the board, but the palpable impact on the retail industry clearly stands out amongst all the digital transformation stories. How, where and when we…
Executive Viewpoints July 18The Future of Audio is the Future of Everything, Especially Commerce
The other day I saw a screenshot of a Zoomer’s phone and was kind of blown away. Texting is so old school to these kids, it’s all about sending voice…
Executive Viewpoints July 184 Ways Brands are Tackling the CSR Imperative
As a result of new regulations and reporting requirements, corporate social responsibility (CSR) has become a top-line concern for consumer brands and retailers. But it isn’t just corporate entities driving…
Features July 186 Ways to Thrive in the ‘Me-Centric’ Retail Revolution
Featuring: Joel Bines, AlixPartners We’ve all heard that the customer has more control over the shopping experience, but that hasn’t stopped most retailers from sticking with their same-old business strategies.…
July 18


















