Retail TouchPoints

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TikTok and Barnes & Noble have teamed up for the summer reading #BookTokChallenge.

How Barnes & Noble is Leveraging the #BookTok Phenomenon (and Vice Versa)

Before there was TikTok to entertain us, there were books (and radio, theater, TV, music…but that’s not the point here). Now, the “ascendent platform of the decade” is encouraging its…

Features August 1

Retail is the Number-One Industry Targeted by ADA Website Lawsuits

There are 54 million disabled Americans, making up the third-largest market segment. And like their able-bodied counterparts, they shop, bank and carry on large portions of their lives online. Website owners should…

Executive Viewpoints August 1

How to Let the User Drive True Personalization on Ecommerce Websites

Over the years many consumer services providers in ecommerce, talent search, food delivery, streaming entertainment, social media, etc. have started providing users with personalized search results. But almost all of…

Executive Viewpoints August 1
B Corp TOMS Honored in Community Category as ‘Best for the World’

B Corp TOMS Honored in Community Category as ‘Best For The World’

The B Lab network at B Corp has named TOMS as a Best For The World: Community award winner, with the footwear and lifestyle company ranking among the highest verified…

News July 29
Hugo Boss has rolled out virtual fitting rooms using AR tech.

Hugo Boss Debuts Virtual Fitting Room Tech in 3 European Markets

Luxury fashion house Hugo Boss has rolled out digital dressing room technology from Reactive Reality across its websites in Germany, the UK and France. With the integration of Reactive Reality’s…

News July 29

Williams-Sonoma Promotes Veteran Insider to Brand President Role

Williams-Sonoma Inc. has named Felix Carbullido as the new President of its namesake brand. He is replacing Ryan Ross, who resigned earlier this month for a leadership position outside the…

News July 29
Workers at a Trader Joe's in Massachusetts have become the first in the chain to unionize.

Reports: Massachusetts Trader Joe’s Store Unionizes; Two More Still Pursuing Elections

Associates at the Hadley, Mass. Trader Joe’s have reportedly become the first workers in the chain to unionize, according to CNBC, The New York Times and other media reports. The…

News July 29

With the Peak Shopping Season Approaching, It’s Time to Think About Observability

It’s summer, and that means ecommerce businesses are once again gearing up for the peak selling periods of back-to-school and the holidays. As in years past, they are making sure…

Executive Viewpoints July 29

Metaverse and Retail:  Why Consumers Will be Looking at the Metaverse as the Next Big Shopping Venue

The metaverse is the retail topic du jour these days, with huge investments underway and, according to Bloomberg Intelligence, a potential market size of $800 billion by 2024.Last year, a Statista survey showed…

Executive Viewpoints July 29
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