Retail TouchPoints

Latest Posts

John Culver, COO of Starbucks, who will step down in October.

Starbucks to Eliminate COO Role with Departure of John Culver

Starbucks COO John Culver announced in a letter to employees that he would be leaving the company on Oct. 3, 2022 after 20 years at the global coffee chain. With…

News August 19
A woman interacting with a digital display in a furniture store

How Technology is Supporting the Era of ‘Value’ and ‘Values’

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” That is why Leslie Hand,…

Features August 19

RFID’s Role in Circular Retail

As we emerge into a new era of retail, sustainability is a prominent subject. According to Deloitte, one in every three shoppers reported having stopped purchasing from certain brands due…

Executive Viewpoints August 19

How to Choose Email Software for Ecommerce

For 87% of B2B marketers and 77% of B2C marketers, email remains the primary content marketing channel. Indeed, it helps to expand the customer base and get to know your…

Executive Viewpoints August 19
As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital

As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital  

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. As younger…

Features August 18
Sephora at Kohl’s to Expand Shop-in-Shop Concept to All Kohl’s Locations

Sephora at Kohl’s to Expand Shop-in-Shop Concept to All Kohl’s Locations

One year after Kohl’s and Sephora launched their Sephora at Kohl’s shop-in-shop collaboration, the retailers plan to roll out the successful concept to all 1,100 Kohl’s locations. Currently available in…

News August 18

Upstate New York Warehouse Becomes Latest Amazon Site Seeking Unionization

An Amazon warehouse in Castleton, N.Y. is the latest of the ecommerce giant’s to seek unionization, according to the National Labor Relations Board. The Amazon Labor Union, which led one…

News August 18
Activist investor Ryan Cohen strikes again at Bed Bath & Beyond.

Activist Investor Continues to Wreak Havoc at Bed Bath & Beyond

Shares of Bed Bath & Beyond Inc. tumbled after it was revealed that activist investor Ryan Cohen — who owns approximately 11.8% of the retailer through his firm RC Ventures…

News August 18

SKUx Helps Retailers Capture First-Party Data from Engagement With Offers

SKUx has launched the Buyer (X)ccelerator, with the goal of helping retailers capture first-party data based on how consumers engage with offers. The system is designed to quantify and optimize…

News August 18
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank