Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
Starbucks to Eliminate COO Role with Departure of John Culver
Starbucks COO John Culver announced in a letter to employees that he would be leaving the company on Oct. 3, 2022 after 20 years at the global coffee chain. With…
News August 19How Technology is Supporting the Era of ‘Value’ and ‘Values’
Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” That is why Leslie Hand,…
Features August 19RFID’s Role in Circular Retail
As we emerge into a new era of retail, sustainability is a prominent subject. According to Deloitte, one in every three shoppers reported having stopped purchasing from certain brands due…
Executive Viewpoints August 19How to Choose Email Software for Ecommerce
For 87% of B2B marketers and 77% of B2C marketers, email remains the primary content marketing channel. Indeed, it helps to expand the customer base and get to know your…
Executive Viewpoints August 19As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital
Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. As younger…
Features August 18Sephora at Kohl’s to Expand Shop-in-Shop Concept to All Kohl’s Locations
One year after Kohl’s and Sephora launched their Sephora at Kohl’s shop-in-shop collaboration, the retailers plan to roll out the successful concept to all 1,100 Kohl’s locations. Currently available in…
News August 18Upstate New York Warehouse Becomes Latest Amazon Site Seeking Unionization
An Amazon warehouse in Castleton, N.Y. is the latest of the ecommerce giant’s to seek unionization, according to the National Labor Relations Board. The Amazon Labor Union, which led one…
News August 18Activist Investor Continues to Wreak Havoc at Bed Bath & Beyond
Shares of Bed Bath & Beyond Inc. tumbled after it was revealed that activist investor Ryan Cohen — who owns approximately 11.8% of the retailer through his firm RC Ventures…
News August 18SKUx Helps Retailers Capture First-Party Data from Engagement With Offers
SKUx has launched the Buyer (X)ccelerator, with the goal of helping retailers capture first-party data based on how consumers engage with offers. The system is designed to quantify and optimize…
News August 18


















