Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
Top Stories
Latest Posts
JCPenney Aims to Boost Beauty Inclusivity with New AR, AI Tools
JCPenney is doubling down on its inclusivity efforts in the beauty space through a new partnership with Revieve, offering a collection of AR- and AI-powered beauty and skincare experiences. The…
News September 12DTC Brand Aims to Make Furniture Shopping ‘Easy Like Sunday Morning’
Anyone who has purchased furniture for their office, apartment or home would agree it can be a long, arduous process. Once you’ve gone through the time and effort to measure…
Features September 123 Ways AI Explainability Will Help Retailers Better Understand Consumer Preferences
We are entering a new age of retail. Following a pandemic-induced boom, ecommerce is no longer the king of the retail industry, and brick-and-mortar shopping experiences are driving the industry’s…
Executive Viewpoints September 12Bot Rot: 5 Reasons Why Retailers Need to Ensure Products Go to People
In early 2022, a top 10 footwear brand dropped an exclusive line of sneakers. Traffic to the site soared. The sneakers sold out. On the surface, everything went as planned.…
Executive Viewpoints September 12Is Loyalty Created in the Post-Purchase Experience?
Featuring: Amit Sharma, Narvar When we think of customer experience, the awareness, education and engagement stages of the shopping journey come to mind. In fact, merchants tend to focus on…
September 12Instacart Acquires Ecommerce Platform to Empower Local and Independent Grocers
Instacart has acquired Rosie, an ecommerce platform serving local and independent grocers, wholesalers and retailers, as Instacart seeks to build on its commitment to smaller businesses in addition to expanding…
News September 9The D2 Summit: Where Finance and Tech Leaders Can Tackle Web 3.0
Corporate executives are prioritizing digital transformation — even ahead of tackling market and economic instability and accelerating growth for their businesses, according to a new survey conducted by Decentralization Deciphered…
News September 9On, Vera Bradley Expand ESG Efforts with New Resale Programs
Performance sportswear brand On and baggage brand Vera Bradley have both debuted new resale programs — powered by Trove and ThredUP, respectively — to further their ongoing sustainability efforts. Vera…
News September 9Teamsters Create Division Focused on Unionizing Amazon Warehouses
The Teamsters Union has formally launched its Amazon Division, a new arm of the organization dedicated to unionizing Amazon employees. The Amazon Division, which will be led by Secretary-Treasurer and…
News September 9


















