Retail TouchPoints

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When 62% of Shoppers Expect Their Cost of Living to Increase, Retailers Must Focus on Value and Experiences

Inflation fears are lingering as retailers approach the holiday season, with 79% of consumers saying their finances are a concern and 62% expecting their living costs to increase even further…

Features September 16

Giving Transportation Leaders a Seat at the S&OP Meeting

The Sales & Operations Planning (S&OP) process has been around for decades, with many of the largest and best-known retailers using this approach to align their expected consumer demand with…

Executive Viewpoints September 16

Why DTC Brands Need to Add a Confidence Layer to Their Data Stack

The modern data stack is not dead, in spite of the many conversations going around the internet to this tune. Challenging? For sure. Bloated? Yes. Out of touch with reality?…

Executive Viewpoints September 16
California Suit Accuses Amazon of Anticompetitive Price Blocking

California Suit Accuses Amazon of Anticompetitive Price Blocking

This story has been updated to include comment from Amazon. In a complaint filed Sept. 14, 2022, California Attorney General Rob Bonta alleged that Amazon engaged in anticompetitive price blocking…

News September 15

Rogers & Hollands Boosts Customer Service With Mobile POS System

Rogers & Hollands, an omnichannel jewelry retailer, recently implemented Oracle Retail Xstore Point-of-Service throughout its more than 70 stores. The retailer has utilized the mobile system to improve service efficiency…

News September 15

IKEA U.S. Introduces New Loyalty Benefits Through IKEA Family

As part of its initiative to provide greater loyalty rewards, IKEA U.S. has bolstered the IKEA Family program by offering: 5% off eligible in-store purchases; Special product offerings; and Reduced…

News September 15
GameStop's latest Web3 play is a partnership with Gods Unchained.

GameStop Continues Push into Web3 with NFT-Based Loyalty Perks

GameStop has announced a new perk for its loyalty members in the Web3-based competitive trading card game “Gods Unchained” as the retailer continues to look for new ways to revitalize…

News September 15

‘Earth is Now Our Only Shareholder:’ Patagonia Founder Donates Company to Fighting Climate Change

Patagonia Founder Yvon Chouinard has transferred all ownership of the company to two new entities, the Patagonia Purpose Trust and the Holdfast Collective. The new structure will distribute every dollar…

News September 15
An African American Gen Z consumer outside talking on a smartphone. He's outside on a sunny day, looking into the distance.

Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Gen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While some brands claim to completely understand what these consumers really want, there…

Features September 15
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