Retail TouchPoints

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Relying on End-to-End Observability to Ensure Exceptional Customer Experience

Overseeing an e-commerce platform for one of the world’s largest technology companies is no simple task. At the heart of it is ensuring that every enterprise we support can provide…

Executive Viewpoints December 7
How Soccer Gear Sellers Are Benefiting from a World Cup-Fueled Holiday Season

How Soccer Gear Sellers Are Benefiting from a World Cup-Fueled Holiday Season

Global World Cup fever has turned the most unlikely sports enthusiasts into soccer fanatics. The event’s unusual timing means more consumers are adding the sport’s memorabilia to their holiday wish…

Features December 7
Lord & Taylor has launched a retail media network.

Lord & Taylor Continues Digital Comeback with Launch of Retail Media Network

A year and a half after relaunching as a digital-only retailer, the country’s oldest department store, Lord & Taylor, is adding a retail media network to its online offering. Developed…

News December 6
Kohl's has rolled out a series of new shopping experiences on Pinterest.

Kohl’s Leans into Pinterest Collab for the Holidays, Focuses on ‘Agile Content’

Kohl’s and Pinterest have developed a series of online experiences as part of their long-term collaboration, leveraging the inspiration platform’s technology and data to tap into trends and feature products…

News December 6
Athleta’s Fourth NYC Store Opens with Strong Focus on Community Events

Athleta’s Fourth NYC Store Opens with Strong Focus on Community Events

Athleta marked its 35th North American store opening in 2022 by unveiling a 5,000-square-foot multi-level space in Manhattan’s SoHo neighborhood on Dec. 1 — the brand’s fourth location in New…

News December 6

eBay UK Expands Secondhand Clothing Options Through New Partnership

eBay has launched a new UK partnership with clothing resale, sanitization and repair platform ACS to expand the online marketplace’s secondhand offering and help reduce waste in the fashion industry.…

News December 6
L'Oreal's North American president shares the beauty trends that will shape 2023.

L’Oréal Exec: Retailers Need to Create ‘Beauty Destinations’

There was a time not too long ago (during those horrible pandemic years we’re all trying to forget) when makeup went out fashion. Who needs eyeliner when you’re not really…

Features December 6

How to Create an ADA-Compliant Ecommerce Site: Tips for Business Owners

As 2023 approaches and you start building your business’s New Year’s resolutions, put online accessibility at the top of your to-do list. According to the CDC, customers with disabilities represent…

Executive Viewpoints December 6

Bloomberg: Party City Reaches Out to Creditors for More Liquidity

Party City is reportedly renewing talks with creditors to acquire liquidity with help from existing advisers, people familiar with the situation told Bloomberg. The retailer had about $121.5 million of…

News December 5
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