Retail TouchPoints

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Amazon Air is taking off in India.

Amazon Takes Flight in India with Debut of Dedicated Air Cargo Network

Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. and Europe. The launch is a first for…

News January 23
Pinterest Chief Marketing Officer Andréa Mallard has a bigger role now.

Pinterest Solidifies Commerce Ambitions with Series of Executive Moves

A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social…

News January 23
Dippin' Dots has figured out a way to deliver its super cold ice cream to fans at home.

Avoiding Ecommerce Meltdowns: For Dippin’ Dots Delivering Quality CX is all about Timing (and Dry Ice)

If you’re a child of the ’90s then you already know (and probably love) Dippin’ Dots. If you’re not and you don’t have kids or have never been to an…

Features January 23

Embracing the Metaverse: A Bold Way to Improve Customer Retail Experiences

There’s been quite a bit of hype about the metaverse — it’s the next big thing, it will transform how companies engage with customers and it will alter the way…

Executive Viewpoints January 23

In an Uncertain Economy, Loyalty Programs can Give Retailers a Boost

Consumers are facing inflation and scaling back at least some of their spending as a result. Retailers can adapt to a slower-growing or contracting global economy by cultivating stronger relationships…

Executive Viewpoints January 23

NRF 2023 Recap: Hot Tech, Top-of-Mind Trends & Layered Noodles

Featuring: Philip Jackson, Co-founder, Future Commerce; Adam Blair, Editor, Retail TouchPoints During this special episode of Retail Remix, Alicia Esposito sat with Adam Blair, Editor at Retail TouchPoints, and Philip…

Podcasts January 23
Kroger

Kroger Taps Cloud Technology to Empower New Associate and Manager Apps

Kroger has entered a strategic collaboration with Google Cloud and Deloitte to use cloud technologies that will increase associate productivity across its nearly 2,800 stores nationwide. Kroger recently deployed a…

News January 20

Levi’s Taps Nordstrom Exec as its First Chief Digital Officer

Levi Strauss & Co. (LS&Co) has named Jason Gowans to the new post of SVP and Chief Digital Officer, effective Feb. 6, 2023. He will report to LS&Co President Michelle…

News January 20
Amazon will close its AmazonSmile charitable giving program.

Amazon Shutters ‘Smile’ Charitable Giving Program after 10 Years

Amazon is ending its long-running charitable giving program AmazonSmile, saying that after a decade in operation it has not created “the impact that we had originally hoped.” Instead, the company…

News January 20
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