Retail TouchPoints

Latest Posts

J.Crew launches resale program with ThredUP.

J.Crew Launches Resale Program, Refurbishes Vintage Favorites

J.Crew is joining sister brand Madewell in the world of circular fashion with the launch of an online resale program and plans to bring back refurbished versions of its most…

News January 17

The Edit LDN Raises $4.8 Million to Expand Sneaker Marketplace in U.S. and Middle East

Sneaker marketplace The Edit LDN has raised $4.8 million in seed funding to help it scale in the U.S. and MENA (Middle East North Africa) region. The seed round was…

News January 17

What to Do Before Your Best Customer Ghosts You

Relationships can move fast. You meet for the first time, and there’s a spark. You feel like you’ve known each other for years, even though you’ve only spent a few…

Executive Viewpoints January 17
As other retailers brace for the impact of a looming recession, Saks OFF 5TH, has a rosier outlook.

NRF 2023: Saks OFF 5TH CEO Foresees Smooth Sailing for Off-Price Despite ‘Choppy’ Economic Waters

The mood on the street these days could generally be described as gloomy. But as other retailers brace for the impact of a spending slowdown and looming recession, Paige Thomas,…

Features January 16

NRF 2023: How Target Makes its Culture of Inclusion Tangible

Sometimes the results of emphasizing diversity and inclusion are big, bold and easy to see; sometimes they’re subtle. An NRF 2023 panel discussion with Target CEO Brian Cornell and four…

Features January 16

Which Self-Checkout Solution Gives Customers the Best In-Store Shopping Experience?

Ever since the first introduction of self-checkout (SCO) counters in the late 1990s and early 2000s, their number has increased steadily, and so has the controversy surrounding them: Some people…

Executive Viewpoints January 16

How Can CPGs Expand Their Digital Shelves?

Experts predict that worldwide retail ecommerce sales will grow by 56% over the next few years, reaching approximately $8.1 trillion by 2026. As consumers continue to turn to ecommerce shopping,…

Executive Viewpoints January 16

How Grove Collaborative is Building a Long-Term Value Creation Plan

Featuring: Stuart Landesberg, CEO, Grove Collaborative Companies often become so fixated on short-term and long-term goals that they forget to prioritize the most important objective: creating value. Stuart Landesberg, CEO…

Podcasts January 16

NRF 2023: Why Macy’s is Building Diversity and Equity to Empower Everyone, from Store Associates to Executives

Diversity has become a key part of any retailer’s strategy, and Macy’s is driving its success in this area by looking at the company as a sports team playing in…

Features January 16
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank