Retail TouchPoints

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Embracing the Metaverse: A Bold Way to Improve Customer Retail Experiences

There’s been quite a bit of hype about the metaverse — it’s the next big thing, it will transform how companies engage with customers and it will alter the way…

Executive Viewpoints January 23

In an Uncertain Economy, Loyalty Programs can Give Retailers a Boost

Consumers are facing inflation and scaling back at least some of their spending as a result. Retailers can adapt to a slower-growing or contracting global economy by cultivating stronger relationships…

Executive Viewpoints January 23

NRF 2023 Recap: Hot Tech, Top-of-Mind Trends & Layered Noodles

Featuring: Philip Jackson, Co-founder, Future Commerce; Adam Blair, Editor, Retail TouchPoints During this special episode of Retail Remix, Alicia Esposito sat with Adam Blair, Editor at Retail TouchPoints, and Philip…

Podcasts January 23
Kroger

Kroger Taps Cloud Technology to Empower New Associate and Manager Apps

Kroger has entered a strategic collaboration with Google Cloud and Deloitte to use cloud technologies that will increase associate productivity across its nearly 2,800 stores nationwide. Kroger recently deployed a…

News January 20

Levi’s Taps Nordstrom Exec as its First Chief Digital Officer

Levi Strauss & Co. (LS&Co) has named Jason Gowans to the new post of SVP and Chief Digital Officer, effective Feb. 6, 2023. He will report to LS&Co President Michelle…

News January 20
Amazon will close its AmazonSmile charitable giving program.

Amazon Shutters ‘Smile’ Charitable Giving Program after 10 Years

Amazon is ending its long-running charitable giving program AmazonSmile, saying that after a decade in operation it has not created “the impact that we had originally hoped.” Instead, the company…

News January 20
Google parent Alphabet plans to lay off 12,000 workers.

Alphabet to Cut 12,000 Jobs, ‘Sharpen Focus’ on AI Offerings

Google parent company Alphabet is following in the footsteps of fellow tech giants Amazon and Microsoft in making the “difficult decision” to lay off approximately 12,000 employees, according to a…

News January 20

Bowling Alley? Chuck E. Cheese? Nah, Let’s Have the Kid’s Party at Lowe’s

Hosting a kid’s birthday party at a home improvement retailer might seem like the actions of a particularly clueless sitcom dad, but it’s about to become a reality — and…

News January 20

Wayfair Lays Off Another 1,750 Employees as it Aims to Boost Agility

Wayfair is advancing its plan to right-size its cost structure, with the goal of $1.4 billion in annualized cost savings by laying off an additional 1,750 employees, which represents 10%…

News January 20
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