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Williams-Sonoma Shifts Execs’ Responsibilities to Support Marketing and Global Business

Williams-Sonoma Inc. is taking advantage of the long tenures and broad experience of its executive team, promoting from within to strengthen its portfolio of Pottery Barn brands and provide greater…

News January 31

Where to Next for the Experience Economy?

Almost a quarter of a century ago, a groundbreaking article in Harvard Business Review heralded the dawn of the “fourth stage economy” — one in which the spotlight would be…

Executive Viewpoints January 31

Bed Bath & Beyond Shutters Remaining Harmon Stores; Media Reports Say Search for a Buyer Stalled

Bed Bath & Beyond will reportedly shutter its 50 remaining Harmon stores in addition to 87 Bed Bath & Beyond locations and five buybuy BABY shops. Additionally, efforts to find…

News January 30
Petco is unifying its two membership programs under the Vital Care banner.

Petco Combines Two Loyalty Programs to Better Support Pets’ Health and Wellness

Petco is merging its two membership programs into one combined offering under the Vital Care banner. The pet retailer’s Pals Rewards loyalty program debuted in 1997. In 2020 the retailer…

News January 30

CVS Health Adds Consumer-Focused Chief Product Officer Role

CVS Health has named Amy Bricker to the newly created role of EVP and Chief Product Officer – Consumer, and hired David Joyner as EVP and President of Pharmacy Services.…

News January 30
Foot Locker Reconfigures C-Suite as it Seeks to Simplify Operations

Foot Locker Lays Off Workers, Shutters Sidestep Banner as Simplification Efforts Continue

Foot Locker will lay off an unspecified number of employees in corporate and support roles with the goal of saving $18 million annually, according to a filing with the SEC.…

News January 30
New Addie's drive-up grocery store opens in Massachusetts.

Drive-Up Grocer Addie’s Opens First Store, Plans to Expand Across U.S.

The new supermarket concept Addie’s, a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., fueled by $10.1 million in seed funding it recently received from Rose Park…

News January 30
Copper Compression uses voice commerce to increase brand recall among online shoppers.

Listen Up: Copper Compression’s Voice Commerce Play is (Almost) All About Brand Recognition

There was a time, about five or so years ago, when voice commerce was going to be the next big thing. But one too many frustrating interactions with Siri and…

Features January 30

How Everyday Fraudsters Pose a Threat to Ecommerce

Online fraud was once the domain of a select few tech-savvy cybercriminals — those with the skills to find digital loopholes to defraud businesses and consumers. In recent years, however,…

Executive Viewpoints January 30
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