Retail TouchPoints

Latest Posts

5 Trends from NRF 2023 That Retailers Can’t Ignore

It was amazing to be back in NYC for NRF 2023, and this year’s event did not disappoint. The annual retail gathering brought a huge set of new companies and…

Executive Viewpoints February 7
An image of the Tiffany & Co. NFT, which was quickly sold out

With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Macroeconomic forces — from inflation to corporate layoffs and the unknown impacts of a recession — are creating uncertainty throughout the retail industry. But the luxury market sits in a…

Features February 7

PAVE Global and The Retail Innovation Conference & Expo Expand Strategic Partnership

2023 Event in Chicago will Bring More Content, More Networking and More Value to the Store Design Community

News February 7

Amazon Temporarily Halts Brick-and-Mortar Grocery Expansion Amid Overall Sales Growth

Amazon has paused expansion of its Amazon Fresh supermarkets and Amazon Go checkout-free convenience stores, CEO Andy Jassy told investors on an earnings call. The ecommerce giant is searching for…

News February 6

Trader Joe’s Challenges Union Vote at Louisville Store

Trader Joe’s is challenging the formation of a union at a Louisville, Ky. store, according to documents filed with the National Labor Relations Board (NLRB). Workers at the store voted…

News February 6

JCPenney Names New Transformation and Strategy Officer

JCPenney has appointed Keith Melker as its new Chief Strategy and Transformation Officer. Key areas of focus will include driving profitable consumer traffic, enhancing inventory management, further advancing digital growth…

News February 6
kate spade new york has launched a resale program with the help of thredup.

Kate Spade Launches Resale Program to Mark 30th Anniversary

kate spade new york has partnered with ThredUP to launch the “Pre-Loved” resale program as part of its 30th anniversary push and amid broader initiatives to encourage customers to embrace…

News February 6
New research finds that retailers are actually planning to invest more in light of an impending recession.

New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be? What will the Fed’s next move be? How…

Features February 6

Retailers: Are You Using Delivery Personas to Improve Financial Performance and Customer Loyalty?

Successful retailers have put a lot of effort over the years into understanding their customers’ buying personas. They know that their customers are not monolithic. By catering to their unique…

Executive Viewpoints February 6
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank