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New York Times: Federal Judge Reduces Scope of Injunction Preventing Starbucks from Firing Organizing Workers
A federal judge in Michigan withdrew an order blocking Starbucks from firing any U.S. worker because they engaged in collective action and issued a new injunction that reduced the scope…
News February 27Transforming Customer Loyalty with Emerging Technology
While a new year means new opportunities for retailers, the importance of a successful customer loyalty program remains as important as ever. Companies need to build a trusted, positive emotional…
Executive Viewpoints February 27CFO Survey: 51% of Retailers Plan to Raise Prices (Slightly) in 2023
Faced with inflation that remains uncomfortably high despite a series of interest rate hikes, just over half (51%) of retailers are planning to raise product prices — at least slightly…
Features February 27How AP Automation is Helping Protect Retailers Against Invoice Fraud
At a time when huge numbers of retailers and main street businesses are under incredible pressure just to stay afloat, the last thing they want to worry about is fraud.…
Executive Viewpoints February 27New Ways to Accelerate Customer Centricity
Featuring: Kathy Kimple, Executive Director, Strategy Group, OSF Digital Having a focus on the customer has always been an important, if not obvious, part of retail. But in this era…
Podcasts February 27Casetify Highlights Flip-Phone Fashions in NYC Pop-Up
Global lifestyle brand Casetify has opened its first Style Lab in New York City, a retail pop-up highlighting the recent re-emergence of retro tech and flip phones in fashion. The…
News February 24Ikea Taps Meta’s Tech for New In-Store AR Game in Sweden
Ikea’s marine-focused Blåvingad toy line is the inspiration behind a new interactive AR experience — Lilla Äventyret (The Little Adventure) — that launched in 21 Ikea stores across Sweden on…
News February 24Overwhelmed Customer Service Teams? Keep Returns at Bay with Automation
The not-so-new online face of retail has already transformed most aspects of the path to purchase for consumers, and almost every part of the sales process for retailers. And the…
Executive Viewpoints February 24Glossier Kicks Off First Retail Partnership with Debut at U.S. and Canada Sephora Stores
Glossier will launch its products at 600 Sephora stores in the U.S. and Canada as well as online and on the Sephora app. The partnership was first announced in July…
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