Retail TouchPoints

Lawsuit Claims Bed Bath & Beyond Failed to Properly Handle Layoffs During Store Closures

A former Bed Bath & Beyond manager is reportedly suing the company over allegations that the retailer didn’t treat workers fairly during the layoff process that accompanied the closure of…

ICSC Creates Platform to Help Members Research Properties for Lease and Sale

ICSC has launched ICSC Marketplaces IQ, a centralized platform designed to help retailers search commercial and retail properties for lease or sale, perform market research and conduct analyses. The platform…

Online or Offline Sales? Why not Both?

There are some products consumers will never feel entirely comfortable buying exclusively online. While online sales of cars have improved thanks to companies like Carvana and Vroom, most people still…

AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Editor’s note: This is the fourth article in our series on AI in retail. Check out our other stories, on consumer attitudes toward AI, store design applications and customer-facing applications.…

The Future Of Connected Commerce is in Chicago

GNC Empowers In-Store Associates with Tools to Enable Digital Sales and Consulting

GNC will revamp its brick-and-mortar stores to make them into “home bases” where its tech-driven omnichannel experience will be launched. Each store will continue to operate in its traditional retail…

Walmart Plans to Bring Automation to 65% of its Stores by 2026

Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55% of its fulfillment center volume move through automated facilities by the end of…

Resale Continues to Rise: Global Secondhand Sales to Hit $350B by 2027

Consumers and retailers are turning to resale more than ever amid economic uncertainty, according to ThredUp’s 11th annual Resale Report, conducted by GlobalData. The study found that more than half…

Poshmark Debuts Livestreaming to Address ‘Gap in Live Commerce in the U.S.’

As social media platforms slowly nix their live shopping efforts, fashion resale marketplace Poshmark is adding the feature with the official debut of Posh Shows following several months of testing.…