Retail TouchPoints

Ikea U.S. Launches Virtual Interior Design Service for Consumers and Businesses

Ikea U.S. is expanding its existing slate of design tools and services with the debut of an Interior Design Service, offering consumers and businesses the chance to connect virtually with…

Walmart Sues Capital One to End Branded Credit Card Partnership

Walmart has filed a lawsuit seeking to end its credit card contract with Capital One Financial, alleging that the payment company failed to live up to certain terms of the…

Sleep Country to Buy Casper Canadian Operations for $20.6 Million

Sleep Country Canada Holdings will purchase the Canadian assets of Casper Sleep for $20.6 million (USD). Toronto-based Sleep Country operates 290 corporate-owned stores and 20 warehouses across Canada as well…

The PAVE Global Bash is Heading to Chicago June 14

AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers

Editor’s note: This is the fifth and final article in our series on AI in retail (though we’ll continue to cover the tech and its impact on an ongoing basis).…

Taking Returns into Your Own Hands with Self-Service

Ecommerce has revolutionized retail shopping, with consumers trading in the poorly lit dressing room experience for the comfort of our own bedrooms. For some, however, this trade-off comes at the…

Lowe’s to Donate $500K for Tornado Relief

To support relief and recovery efforts following dozens of deadly tornadoes in recent weeks, Lowe’s will donate $500,000 to assist disaster relief partners, including the American Red Cross and Lowe’s…

Dollar General Hit with $1M More in OSHA Fines, Bringing Total Since 2017 to $15M

Dollar General is facing more than $1 million in potential penalties for workspace safety violations at four stores in Florida and Georgia that were uncovered by investigators from the U.S.…

Reports: Alibaba Planning to Launch ChatGPT-Like Chatbot for Business Partners

Alibaba is reportedly looking for partner companies to test its Tongyi Qianwen AI chatbot, according to Reuters. A formal launch is expected on April 11, when Daniel Zhang, CEO of…