Retail TouchPoints

Latest Posts

Flip aims to be an authentic space for consumers, beginning with beauty.

How Flip is Flipping the Script on Influencer Marketing by Making Actual Customers its Stars

Online shopping has existed for 40 years or so now, depending on what starting point you use, and while it’s undergone many changes, the basic paradigm remains. Noor Agha thinks it’s…

Features April 18

A New Era of Commerce: How Retailers of all Sizes can Win in 2023 and Beyond

Shopping is everywhere. There are seemingly endless opportunities to shop — or be inspired to shop — in both the physical and digital worlds at any moment. Today’s consumers move…

Executive Viewpoints April 18

Men’s Wearhouse Streamlines Wedding Planning for the Groom with Digital Tool

Men’s Wearhouse is enhancing its digital experience with the launch of Wedding Wingman, a digital tool designed to assist grooms and groomsmen in selecting the perfect look for the wedding…

News April 17

Nordstrom Names Walmart Exec to Top Technology Post

Nordstrom has named Jason Morris as its new Chief Technology and Information Officer, effective May 1. Morris will bring more than 25 years of tech experience, most recently as SVP…

News April 17

David’s Bridal Lays Off 9,000 Workers, Files for Chapter 11

David’s Bridal has laid off approximately 9,000 workers and filed for Chapter 11 bankruptcy protection as it evaluates its strategic alternatives, including a potential sale. The retailer’s stores will remain…

News April 17

Madison Reed CEO: ‘Your Customers Tell you Everything if You’re Willing to Listen’

Taking as her mantra that “retail is based on everything that the consumer experiences with you,” Madison Reed CEO and Founder Amy Errett is optimistic about continued growth for the…

Features April 17

Three Lessons Grocers can Learn from Specialty Retailers

Five years ago, the retail experiences we see in stores today would have been unrecognizable. With accelerated customer expectations forcing retailers to think creatively, customer engagement strategies are on the…

Executive Viewpoints April 17

The Four Steps to ESG Reporting Success in Retail

With 83% of consumers saying they believe companies should be actively shaping environmental, social and governance (ESG) best practices, retailers are feeling more pressure than ever to demonstrate their sustainability…

Executive Viewpoints April 17

How Tractor Supply Uses Technology to Engage and Empower Associates

Featuring: Glenn Allison, Tractor Supply and Tony Boncore, Honeywell As retailers consider investing in in-store technology, their goals typically fall into two categories: efficiency and engagement. Some retailers may want…

Podcasts April 17
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank