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Turning Criticism into Opportunity: A Guide for Merchants to Deal with Negative Online Reviews
As a business owner, negative reviews on your product or service can be distressing and damage your reputation and revenue, regardless of whether you are a beginner or an experienced…
Executive Viewpoints May 31
At Home Taps Walmart Vet for Top Merchandising Role
At Home has named Jeff Evans as President and Chief Merchandising Officer, effective June 19. Evans will leverage 32 years of industry experience including ecommerce, brand building, product development, sourcing…
News May 31
Costco Delays Membership Fee Hike as Member Growth Continues
Costco will delay membership fee increases due to the negative impact inflation already has had on customer spending habits. The retailer announced plans to increase its membership fees in March…
News May 31
Shinola and Filson to Update In-Store Experience with Omnichannel Platform
Shinola and Filson will modernize their in-store experiences with mobile POS, order management and store inventory solutions from NewStore. Both retail brands are owned by Bedrock Manufacturing; Filson is known…
News May 31
Updated: 41.8% of Independent Amazon Shareholders Vote for Labor Rights Assessment
Editor’s Note: Commentary from Amazon has been added to this story. A group representing 41.8% of independent Amazon shareholders voted in favor of a labor rights assessment at the ecommerce…
News May 31
The Future of Retail: Rethinking Digital Signage to Improve the In-Store Experience
Expectations are never-ending in the retail industry. They’re also ever-changing — even more so in light of recent events. People have different mindsets when entering a brick-and-mortar store. Some people…
Executive Viewpoints May 31
Q&A with Top Event Producer: Lessons from the Buzziest Media Activations
Crystal Anderson got her start in events during her time at Tough Mudder and went on to help produce some of the most frequently cited experiential activations in the retail…
Features May 31
Sun-Times: Walgreens to Lay Off 10% of Corporate Workforce
Walgreens Boots Alliance is reportedly planning to lay off 504 corporate employees, or approximately 10% of its corporate workforce, according to the Chicago Sun-Times. Most of the layoffs will be…
News May 30
Genesco to Close 100+ Journeys Stores as it Focuses on Off-Mall Locations
Genesco expects to close more than 100 Journeys stores in fiscal 2024, more than its prior expectation of closing 60 stores, after the shoe retailer posted extremely poor results for…
News May 30
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