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RICE23: Netflix Insights Exec — ‘The Heart of Innovation is Understanding Humans’
Netflix has always been data-obsessed, long before that was seen as a must-have for any organization. And that focus on having a granular understanding of its customers and their behaviors…
Features June 16Unlocking Success in Search: The Importance of Holistic Search Intelligence
Google’s ever-changing SERP (search engine results page) landscape and intense competition pose a significant challenge for brands, retailers and advertisers striving to maximize their return on ad spend (ROAS). Traditional…
Executive Viewpoints June 16How Can AI be Used in Retail Payments?
There has been a lot of talk about the OpenAI chatbot ChatGPT (and its competitor Bard, Google’s experimental conversational AI service). Even though ChatGPT was only introduced at the end…
Executive Viewpoints June 16Stitch Fix Names Macy’s and Walmart Vet to CEO Role
Stitch Fix has named former Macy’s Chief Customer and Digital Officer Matt Baer to the role of CEO and a member of the Board of Directors, effective June 26, 2023.…
News June 15GoBolt Helps Retailers Optimize Last Mile and Inventory
GoBolt’s Merchant Portal is a web-based app with a suite of features designed to enable retailers to manage their orders, inventory and shipments more effectively so they can stay on…
News June 15Automation Isn’t Always the Answer to Warehouse Inefficiencies
Never more so have retailers needed the mantra of resource optimization to cascade throughout their operations. Supply chain managers are having to become even smarter about how to reduce costs…
Executive Viewpoints June 15RICE23: Coach Exec on Bringing Substance (and Marketing Savvy) to the Metaverse
A retailer’s marketing campaign is only as good as the creativity behind it, no matter how advanced the tools used to communicate it may be. This axiom is just as…
Features June 15American Girl, the Home Depot and Victoria’s Secret Among List of 2023 Brand Experience Award Winners
Retail TouchPoints has unveiled the winners of the third annual Brand Experience Awards. The winners were announced during an awards ceremony during the Retail Innovation Conference & Expo at McCormick Place in Chicago,…
News June 15As Retail Delivery Grows, Tax Authorities Look for Their Share of Revenue
Nearly every major retailer has embraced consumer demands for quick and easy delivery. In fact, experts predict that online food delivery alone will become a $32 billion industry by 2024.…
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