Retail TouchPoints

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If You Want to Succeed in High-Heat Retail, Bake Fairness into the Experience

There have never been more barriers to the things we enjoy in life. Everything from limited edition sneakers to international stadium tour tickets have become seemingly unattainable. Consumers are often…

Executive Viewpoints May 29

Staying Human in a Robotic World: The Power of H2H Engagement

Featuring: Tony Drockton, Founder and Chief Cheerleader, Hammitt With the rise of always-on communication channels, it can be tempting to simply use automated technology to build connections with customers. But…

Podcasts May 29
Canada Goose is planning three new stores across the Western U.S.

Canada Goose Continues its ‘Quest West’ with Plans for 3 New Stores

Performance apparel brand Canada Goose is continuing its retail expansion across the West Coast with plans for its first Los Angeles store, a permanent presence east of Seattle in Bellevue,…

News May 26

Report: Starbucks Union Seeks to Bargain for a National Contract

Starbucks Workers United is seeking to consolidate talks with Starbucks so that the more than 300 unionized stores can negotiate their first contract, according to HuffPost. However, Starbucks has maintained…

News May 26
Lee Wright Muriel Gonzalez Vitamin Shoppe

Vitamin Shoppe Gives Interim CEO the Job Permanently

The Vitamin Shoppe has named Lee Wright as its new CEO, a position he has held on an interim basis since January 2023. Prior to that, Wright was Chief Commercial…

News May 26

#RICE23 Sneak Peek: Lindsay Mikos Discusses Omnichannel Programs & Convenience Options

During this Retail Innovation Conference & Expo sneak peek, Erica Vallecorsa sits down with Lindsay Mikos, Senior Director of Omnichannel Strategy & Programs at Walgreens. Lindsay will be speaking in…

News May 26

Immersive Tech for Classified Ads can Increase Online Sales

In ecommerce, where items can’t be physically examined, product visualization plays a key role. Visual demonstration of a product is a powerful way to convey crucial information to online shoppers…

Executive Viewpoints May 26
Forget digital art — today’s NFTs are about community, loyalty and co-creation.

NFTs Aren’t Obsolete — They’re Just Evolving into Something Much More Useful

In the two years since Christie’s sold a Beeple NFT for $69 million and Justin Bieber paid $1.3 million for his very own “Bored Ape,” some of the shine has…

Features May 26

‘New to Brand’ is Retail Media’s Superpower Metric

In today’s competitive landscape, it’s more important than ever for brands to have a clear understanding of how marketing campaigns are performing. Are they driving incremental sales? Are they reaching…

Executive Viewpoints May 26
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