Retail TouchPoints

Latest Posts

REI Opens Dedicated Resale Store in Oregon

REI Co-op will open a Re/Supply store dedicated to resale gear and apparel in Clackamas, Ore. in late August 2023. The 16,113-square-foot store will open a few doors down from…

News June 20

#RICE23 VC Investors Reveal What Makes a Retail Startup Pitch-Perfect

While venture capital (VC) funding is not for every company in the retail industry, it is a vital lifeline for startups — one that can make the difference between success…

Features June 20

Chatbot-Powered Shopping: The Next Frontier of Generative AI

The world’s largest search companies — so far, Microsoft, Google and Baidu — are the pioneers of generative AI. However, one internet giant that has not yet entered the conversation…

Executive Viewpoints June 20

Winning Back the Impulse Spending Mojo

Our recent study conducted with IHL, How Retailers Win Loyalty in an Omnichannel World, looks into the need for all retailers to take a firm hand in optimizing their inventory.…

Executive Viewpoints June 19

Why Shipping is the Key to Unlocking Exceptional Customer Experience

Over the last few years, the growth of ecommerce has seen an unprecedented surge. Between 2019 and 2022, the total number of digital shoppers worldwide grew by roughly one billion,…

Executive Viewpoints June 19

How Tech Can Enhance In-Store Merchandising, Personalization and Service 

Featuring: Beth Warren, SVP Marketing, Creative Realities Shoppers are looking for more immersive in-store experiences – from personalized attention to customization and convenient access to products. But crafting the perfect…

Podcasts June 19
Shein is expanding beyond fashion with its new marketplace.

Shein Takes Aim at Temu with Category Expansion, Brand Partnerships

In Shein’s ongoing efforts to stave off the threat of rival discount shopping app Temu (which overtook Shein as the No. 1 shopping app in America in April 2023), the company is expanding its…

News June 16

Bonobos Founder Andy Dunn Joins WHP Global to Guide the Future of His Brand

Andy Dunn, founder of Bonobos, will join WHP Global in an advisory role to help the company manage the recently acquired Bonobos brand. He will partner with Express CEO Tim…

News June 16
GNC's newest product offering is targeting gamers.

GNC Targeting Unlikely Segment with its Newest Product Offering — Gamers

Long a go-to for fitness and nutrition nuts, GNC is going after a new segment of consumers — gamers — as part of its ongoing mission to help “every competitor fuel…

News June 16
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank