Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
Downtown Retail Revitalization: an Overview
Downtown retail is facing a significant decline, grappling with the lasting effects of the pandemic, the unstoppable rise of ecommerce and the mounting pressure of surging interest rates. However, amidst…
Executive Viewpoints August 9The Dragon’s Discount: How Chinese Shopping Apps Are Breathing Fire on Amazon’s Market Share
Need to save some money from too much shopping on Amazon? Check out Temu! Temu, the latest shopping app to shoot up in the ranks, is a child of the…
Executive Viewpoints August 93 Ways Brands are Reimagining Loyalty Programs
Sure, points and coupons are great, but today’s consumers are expecting far more from branded loyalty programs. While dollar savings may be top-of-mind for many shoppers today, “value” can have…
Features August 8Amazon Formally Unveils Second Prime Day Shopping Event of 2023
Amazon is preparing for round two of Prime Day after seeing its biggest-ever day of sales during the summer installment. The company plans to host the Prime Big Deal Days…
News August 8La-Z-Boy Sets Out to Reach New Customers with ‘Long Live the Lazy’ Marketing Push
La-Z-Boy has launched an integrated marketing platform that features the first glimpse of the company’s modernized brand identity. The “Long Live the Lazy” platform focuses on the transformational power of…
News August 8Advance Auto Parts Offers College Students Chance to Win a ‘Fuel Ride’
Advance Auto Parts will provide free gasoline for four years to 10 winners of its “Fuel Ride to College” sweepstakes, with 20 additional winners of the sweepstakes receiving a $100…
News August 8Save A Lot Completes Transition to Wholesaler with Sale of 18 Stores
Save A Lot has relicensed its 18 remaining corporate-owned supermarkets, completing its strategy of shifting ownership and operations of all locations to independent licensed ownership. These St. Louis-area stores are…
News August 8Community and Customer Journeys: Inside Brands’ Strategies on Threads
Threads, Meta’s highly publicized “Twitter killer,” has seen dwindling engagement rates over the past few weeks. But that hasn’t stopped brands of all sizes and across categories from building out…
Features August 8Stop: Your Customer Journey isn’t Benefitting Your Customer
The online shopping industry has surpassed 2.6 billion digital shoppers in the first half of 2023, with 33% of the globe now considered an online shopper. That said, there is…
Executive Viewpoints August 8


















