Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
Etsy Adds Baby Registry to Gifting Options
Not even nine months after introducing its wedding registry in May 2023, Etsy has delivered a new baby registry service for shoppers. Current and expecting parents can register for personalized…
News August 21
Q2 Results Roundup: Walmart and TJX Shine, Target and Home Depot Stumble
The nation’s two biggest big-box retailers, Walmart and Target, reported markedly different results for their second quarters. For the three-month period ending July 28, 2023, Walmart’s net sales increased 5.4%…
News August 21
Supporting a Workforce That Supports the Community
As high inflation continues to pose a challenge for the American consumer, research shows that two-thirds of Americans plan to still spend the same or more on retail purchases in…
Executive Viewpoints August 21
The Future of Commerce: Resilience, Diversification and Connectivity
Featuring: Roshan Jhunja, Head of Retail, Square The future of commerce is marked by resilience, diversification and a willingness to embrace technological change. Despite economic uncertainties, businesses are optimistic and…
Podcasts August 21
Walmart Promotes Insider to Replace Departing International CEO
Walmart has named Kath McLay as its new President and CEO of Walmart International, replacing retiring 27-year Walmart veteran Judith McKenna. Chris Nicholas, currently COO of Walmart U.S., will replace…
News August 18
TikTok Continues Amazon-like Push into Commerce with Fulfillment Services in the UK
TikTok is continuing to build out its commerce-related services with the launch of ecommerce fulfillment for companies in the UK selling via TikTok Shop. The UK, along with several markets…
News August 18
Capturing the Growing Spending Power of Gen Z and Gen Alpha
Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what exactly does that mean? And more importantly, how does this “native” status…
Features August 18
Strengthening Customer Loyalty in Today’s Market
The U.S. food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 billion in sales in 2021. To stay competitive, retailers need to create and maintain…
Executive Viewpoints August 18
Update: Target CEO Addresses Pride-Themed Merchandise Controversy
Editor’s Note: Target CEO Brian Cornell responded to the retailer’s removal of LGBTQ-themed merchandise from stores during June 2023, a.k.a. Pride Month, during an Aug. 16, 2023 call discussing Target’s…
News August 17
Latest Podcasts
Latest Resources
