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How to Convert Customers with Empathetic Marketing
In explaining the human mind, neuroscientist Antonio Damasio shared, “We are not thinking machines that feel; rather, we are feeling machines that think.” Not only are we feeling, but Damasio’s…
Executive Viewpoints July 27
Gap Picks Mattel Exec as New CEO
Gap Inc. has named Richard Dickson as its new President and CEO, effective Aug. 22, 2023. Dickson will replace Board Chair Bob Martin, who has been serving as Interim CEO…
News July 26
Teamsters, UPS Contract Agreement Averts Strike
UPS and the International Brotherhood of Teamsters union have reached a labor agreement affecting approximately 340,000 workers nationwide, averting a strike that could have severely affected deliveries both to companies…
News July 26
Inside Century 21’s Dramatic (Re)-Entrance into NYC Retail
The return of storied off-price retailer Century 21 to its original space in NYC’s financial district this past May marked yet another dramatic turn in a decades-long saga of tragedy,…
Features July 26
4 Steps to Operations and Fulfillment Transformation
The retail landscape of yesterday is no more. Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Retailers can no…
Executive Viewpoints July 26
Putting the Feeling Back into Experiences
The location-based experience marketplace is projected to grow to $12 billion by the end of 2023, clearly demonstrating an ever-increasing appetite for experiences. However, with so many on offer, how…
Executive Viewpoints July 26
White House Gets ‘Responsible AI’ Commitments from Amazon, Google, Meta and More
Some of the biggest names in AI — including Amazon, Google, Meta, Microsoft and OpenAI — have voluntarily agreed to a set of commitments developed by the White House to…
News July 25
Abercrombie & Fitch’s New 5th Avenue Flagship is ‘A Celebration of the Evolution’ of the Brand
Abercrombie & Fitch has opened its new flagship store on Manhattan’s 5th Avenue. Located between 52nd and 53rd Streets, the store features the brand’s women’s and men’s collections as well…
News July 25
Serta Simmons Names New CEO and Marketing Chief
Serta Simmons Bedding (SSB) has named Charlie Eitel as its new CEO and Tim Oakhill as Chief Marketing Officer, effective immediately. Both Eitel and Oakhill held the same positions at…
News July 25
