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INFORMing Customers: A New Retail Requirement

Since 2021, states and the federal government have been pushing to provide consumers with more information about the parties with whom they transact. To do that, new laws, referred to…

Executive Viewpoints August 2

UPDATE: Overstock.com Renames Website Following Bed Bath & Beyond Deal

AUG. 1 UPDATE: The new Bed Bath & Beyond website has launched following Overstock’s acquisition of the retailer’s intellectual property. “Through this rebranding, we’re breathing new life into Bed Bath…

News August 1
By empowering associates with data, retailers can support better in-store experiences

3 Ways to Use Data to Improve In-Store Experiences

Retailers have access to troves of data: data about their customers, their products and their business. But despite earnest proclamations that consumers expect seamless brand experiences, these data and the…

Features August 1
Walmart Restored Premium

Walmart Enhances Refurbished Items Program to Support Marketplace Sellers

Walmart has upgraded its Walmart Restored program by introducing Walmart Restored Premium, offering a broader assortment of “like new” refurbished items at the retailer’s everyday low prices. The original program…

News August 1
Under Armour signage

Under Armour Debuts Loyalty Program

Under Armour has launched its first-ever loyalty program, UA Rewards, for its U.S.-based customers. Members will earn reward points for making purchases, writing product reviews on eligible products and completing…

News August 1
Instacart wants more SMBs to use its service.

Instacart Woos SMBs with Free Year of Instacart+ and Cash-Back Rewards

Seeking to bring in more small business clients, Instacart is making a limited time offer that will give SMBs in the U.S. and Canada free access to Instacart+ for a…

News August 1
Lacoste's new virtual store with Emperia.

Lacoste Expands NFT Loyalty Experiences in New Virtual Store

Lacoste has opened a new virtual store in partnership with Emperia to showcase its summer collection and expand the exclusive experiences tied to its NFT-based UNDW3 (pronounced “underwater”) loyalty program.…

News August 1

Turning Retail Losses into Profits

How can retailers transform losses into profits? External economic factors, such as fluctuating interest rates, an unpredictable housing market and persistent inflation have prompted consumers to rethink their spending habits.…

Executive Viewpoints August 1
Store No. 8 is Walmart's innovation incubator, which allows the retailer to pursue new opportunities in business and customer experience.

What is Store No. 8? Inside Walmart’s Innovation Incubator

Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the year. We look forward to continuing to deliver original, thought-provoking stories like…

Features August 1
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