Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
Rue21 Adds New CIO to Revamped Leadership Lineup
Fashion retailer Rue21 is bringing a new CIO on to its revamped leadership team. Scott Saeger, who will take on the role starting Sept. 11, 2023, is joining the business…
News September 8Express Taps Consumer Products Veteran for CEO
Fashion apparel retailer Express, Inc. (EXPR) has appointed former Tyson Foods exec Stewart Glendinning as its new CEO following Tim Baxter’s resignation. In a statement, the company reported that Baxter…
News September 8Let’s Move from Fast Promising to Smart Promising
The rise of search-based and social selling has heightened retailers’ desire to offer aggressive estimated delivery dates (EDD). In addition to a host of other factors, the ability to offer…
Executive Viewpoints September 8Forrester Report: 6 Steps for B2C Marketers Seeking Wins in 2023
Two types of technological change are causing the proverbial sleepless nights for business-to-consumer (B2C) marketers: updating data strategies to adapt to data deprecation, and introducing or enhancing their organization’s AI…
Features September 84 Ways AI Can Support Business Growth
Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need to sell on. But leadership teams still need to keep an eye…
Features September 7L’Oréal Buys Australian Beauty Brand Aēsop
L’Oréal Group will purchase the Aēsop beauty brand from Natura &Co, parent company of Avon and The Body Shop, in a transaction that values Aēsop at $2.52 billion. Aēsop operates…
News September 7Books-A-Million Adds Same-Day Delivery via Walmart GoLocal
Books-A-Million will leverage its 231 stores to offer same- and next-day delivery using the white label Walmart GoLocal service, which Walmart introduced in August 2021. In the coming weeks, Books-A-Million…
News September 7Instacart Enhances Grocery Solutions with New AI Features, More In-Store Engagement Opportunities
Instacart has made a number of updates to its tools for grocers, further expanding its reach beyond its own app. The updates include new features for retailers that use the…
News September 7Walmart is Following Amazon’s Marketplace Playbook, but it has an Ace in the Hole — its 4,600 Stores
Exhibit A — how Amazon built its hugely successful digital commerce business: 1. Create an effective ecommerce platform 2. Open that platform to third-party sellers 3. Sell those sellers access…
Features September 7


















