Retail TouchPoints
How Body-Worn Cameras Are Changing Retail Security
Top Stories
Latest Posts
Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud
As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse…
Executive Viewpoints November 1Home Depot, Lowe’s Look to ‘Pros’ for Growth
Competitors The Home Depot and Lowe’s are both zeroing in on the same high-value target as the pandemic-driven home improvement boom slows — professional contractors, builders and tradespeople. The Home…
News October 31Three Design Tips for Fighting Shrink
Good store designers know to put themselves in their customer’s shoes. Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for…
Executive Viewpoints October 31Walmart Shows Off $500M in Store Upgrades with 117 ‘Re-Grand Openings’
This week, Walmart is spotlighting its $500 million+ investment in store remodels with 117 simultaneous ‘re-grand openings’ in 30 states. The upgraded stores feature more customer-centric pharmacies and vision centers,…
News October 31Price Chopper Expands Food Waste Reduction Efforts
Price Chopper/Market 32 has expanded its partnership with fresh grocery platform Invafresh, which already helps the 131-store supermarket chain prevent 20 tons of food from being wasted each week. By…
News October 31Shein Buys Missguided, Ushering in ‘New Format of Partnerships’
Digital fast fashion retailer Shein has acquired UK women’s retailer Missguided from Frasers Group. Frasers Group acquired Missguided just a little over one year ago after the brand entered administration,…
News October 31Disney Recruits ‘Mickey & Friends’ for Los Angeles Holiday Pop-Up
Some of Disney’s most beloved characters will be spreading holiday cheer in Los Angeles this November at the “Mickey & Friends Holiday Village” pop-up and seasonal marketplace. Inspired by the…
News October 316 Keys to Empowering Store Associates During the Holiday Season
This is Part 2 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking…
Features October 31Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes
Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting…
Executive Viewpoints October 31


















