Retail TouchPoints
Four Retail Leaders to Share Intel from H1 2026 and Holiday Planning in Live Upcoming Webinar
Top Stories
Latest Posts
Customers are Tired of Empty Shelves, and it’s Time for a Fix
For customers, many aspects of a shopping trip impact whether they view it as a success. From the customer service of store associates to the quality of the products for…
Executive Viewpoints October 26
Party City Streamlines Supply Chain Processes as it Looks to Post-Bankruptcy Future
As it emerges from bankruptcy, Party City is moving forward with a strategy to transform its business and keep more than 800 of existing stores in operation. Part of that…
News October 25
Ulta to Pilot In-Store Sampling and Advertising Tech
Ulta Beauty is testing new smart vending tech from SOS that will expand the beauty retailer’s in-store sampling program and add in-store advertising capabilities to its retail media offerings for…
News October 25
GNC Expands Virtual Healthcare Services for Customers
GNC is expanding its virtual healthcare service, GNC Health, to offer low cost and convenient care to customers. Membership plans for individuals and families are available via three tiers: Basic,…
News October 25
Miniso Opens Sanrio-Themed Store in Indonesia
Miniso has launched its first IP-themed flagship in Indonesia, starring Hello Kitty and other beloved Sanrio characters. This is the first store dedicated to a specific IP partnership, establishing Miniso’s…
News October 25
Want to Have Great CX This Holiday Season? Focus on Employee Experience First
This is Part 1 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking…
Features October 25
The Power of Shared Experiences: Why Brands Should Prioritize Micro-Influencer Communities in 2024
Parasocial relationships are defined as the relationships that users develop with media personalities — and these interactions have a major impact. The influencer field has capitalized on this phenomenon for…
Executive Viewpoints October 25
BuyBuy Baby to Reopen in Time for the Holidays
[This story was updated on Nov. 14, 2023 to include insight into the company’s future store plans.] BuyBuy Baby is ready to “reclaim its spot as America’s leading specialty baby…
News October 24
Amazon Doubles Down on Drone Expansion Worldwide
Amazon unveiled a swath of the innovations and enhancements to its fulfillment and delivery operations at the annual Delivering the Future event earlier this month, including plans to expand drone…
News October 24
