Retail TouchPoints
Four Retail Leaders to Share Intel from H1 2026 and Holiday Planning in Live Upcoming Webinar
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Google Rolls Out New Tools to Help Merchants Stand Out on Search
Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI…
News November 1
Best Buy, Home Depot Embrace Live Video Shopping for Holiday
Ahh, holiday fare: Rudolph the Red-Nosed Reindeer, How the Grinch Stole Christmas…and live video shopping from two of the country’s biggest retailers, The Home Depot and Best Buy. Merry &…
News November 1
Michaels Takes Aim at Etsy with Launch of Handmade ‘MakerPlace’ Marketplace
After a three-month test period, Michaels has officially launched MakerPlace by Michaels, a new online marketplace centered on handmade goods. With the arts and crafts industry continuing to grow in…
News November 1
Camping World Taps Instacart for Delivery of RV Supplies
Recreational vehicle (RV) retailer Camping World will offer same-day delivery of nearly 1,800 products via a new deal with Instacart, marking the platform’s first partnership with a dedicated camping supplies…
News November 1
Exclusive Q&A: Stores Should Become a ‘Digital Mosaic of Attraction’
It might sound strange to say this about a place where some 80% of transactions actually take place, but brick-and-mortar stores represent an underutilized resource, according to Sarah Jarvis, co-author…
Features November 1
Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud
As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse…
Executive Viewpoints November 1
Home Depot, Lowe’s Look to ‘Pros’ for Growth
Competitors The Home Depot and Lowe’s are both zeroing in on the same high-value target as the pandemic-driven home improvement boom slows — professional contractors, builders and tradespeople. The Home…
News October 31
Three Design Tips for Fighting Shrink
Good store designers know to put themselves in their customer’s shoes. Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for…
Executive Viewpoints October 31
Walmart Shows Off $500M in Store Upgrades with 117 ‘Re-Grand Openings’
This week, Walmart is spotlighting its $500 million+ investment in store remodels with 117 simultaneous ‘re-grand openings’ in 30 states. The upgraded stores feature more customer-centric pharmacies and vision centers,…
News October 31
