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Are you Customer-Obsessed? Here’s Why you Should Be

When you think of magical customer experiences, one particular brand probably comes to mind: Disney. Exceeding customer expectations rather than merely satisfying them is at the heart of the Disney…

Executive Viewpoints December 6

CVS Launches Programs to Add Transparency to Prescription Pricing

CVS Health will launch a new model for pharmacy reimbursements designed to bring greater transparency and simplicity to the system. CVS CostVantage, which the company plans to launch in 2025,…

News December 5

Lego Debuts Fortnite Survival Crafting Game

The Lego Group and Epic Games will introduce Lego Fortnite, a new survival crafting game, on Dec. 7, 2023. Designed for people of all ages, the game is designed to…

News December 5
Walmart Canada is continuing its modernization effort with $1B of investments this year.

Walmart Canada will Spend $1 Billion this year Supporting Ongoing Modernization Effort

Walmart Canada will invest nearly $1 billion this fiscal year (which ends Jan. 31, 2024) as part of its multi-year modernization plan, including the unveiling of a “Store of the…

News December 5
Uber Eats' Robot Reindeer are hitting the streets in three towns this December.

Uber Unwraps Holiday Services Including Store Pickup, Robot Reindeer

Uber and Uber Eats have launched a suite of holiday-themed features and offerings available throughout December, including store pickup services for time-strapped holiday shoppers and a Gift Hub. With Store…

News December 5

Judge Rules Amazon Engaged in Anti-Union Activities in New York

The National Labor Relations Board (NLRB) has won a ruling against Amazon for harassing employees seeking to unionize its JFK8 and DYY6 fulfillment facilities in Staten Island, N.Y. In a…

News December 5

Why UK Retailers Should Save Some of Their Christmas Marketing Spend for Chinese New Year

Christmas in the UK is already in full swing. The UK remains a global shopping destination and traditionally sees a significant influx of tourists during the Christmas season. Retailers naturally…

Executive Viewpoints December 5
Hy-Vee is partnering with Samsung to bring dynamic ads and content into stores and bolster its advertising across digital out-of-home, CTV and more.

Inside Hy-Vee’s RedMedia Expansion: From the Sofa to the Store

Although Hy-Vee has offered different components of retail media for some years, it has “been building in earnest” and officially launched Hy-Vee RedMedia, its full-scale retail media network early this…

Features December 5
Experience-Insiders_Thumbnail_JCPenny

Experience Insiders: How JCPenney is Doubling Down on Store Services

Katie Mullen is Chief Experience Officer of JCPenney and has played a key role in bringing the retailer’s “Make it Count” strategy to life. During this episode of Experience Insiders,…

Features December 4
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