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Four Retail Leaders to Share Intel from H1 2026 and Holiday Planning in Live Upcoming Webinar
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Are you Customer-Obsessed? Here’s Why you Should Be
When you think of magical customer experiences, one particular brand probably comes to mind: Disney. Exceeding customer expectations rather than merely satisfying them is at the heart of the Disney…
Executive Viewpoints December 6CVS Launches Programs to Add Transparency to Prescription Pricing
CVS Health will launch a new model for pharmacy reimbursements designed to bring greater transparency and simplicity to the system. CVS CostVantage, which the company plans to launch in 2025,…
News December 5Lego Debuts Fortnite Survival Crafting Game
The Lego Group and Epic Games will introduce Lego Fortnite, a new survival crafting game, on Dec. 7, 2023. Designed for people of all ages, the game is designed to…
News December 5Walmart Canada will Spend $1 Billion this year Supporting Ongoing Modernization Effort
Walmart Canada will invest nearly $1 billion this fiscal year (which ends Jan. 31, 2024) as part of its multi-year modernization plan, including the unveiling of a “Store of the…
News December 5Uber Unwraps Holiday Services Including Store Pickup, Robot Reindeer
Uber and Uber Eats have launched a suite of holiday-themed features and offerings available throughout December, including store pickup services for time-strapped holiday shoppers and a Gift Hub. With Store…
News December 5Judge Rules Amazon Engaged in Anti-Union Activities in New York
The National Labor Relations Board (NLRB) has won a ruling against Amazon for harassing employees seeking to unionize its JFK8 and DYY6 fulfillment facilities in Staten Island, N.Y. In a…
News December 5Why UK Retailers Should Save Some of Their Christmas Marketing Spend for Chinese New Year
Christmas in the UK is already in full swing. The UK remains a global shopping destination and traditionally sees a significant influx of tourists during the Christmas season. Retailers naturally…
Executive Viewpoints December 5Inside Hy-Vee’s RedMedia Expansion: From the Sofa to the Store
Although Hy-Vee has offered different components of retail media for some years, it has “been building in earnest” and officially launched Hy-Vee RedMedia, its full-scale retail media network early this…
Features December 5Experience Insiders: How JCPenney is Doubling Down on Store Services
Katie Mullen is Chief Experience Officer of JCPenney and has played a key role in bringing the retailer’s “Make it Count” strategy to life. During this episode of Experience Insiders,…
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