Retail TouchPoints
Four Retail Leaders to Share Intel from H1 2026 and Holiday Planning in Live Upcoming Webinar
Top Stories
Latest Posts
Nike Plans to Cut $2 Billion in Costs; Layoffs Imminent as Strategy Pivot Continues
Nike has laid out a plan to cut up to $2 billion in costs over the next three years in a bid to “accelerate future growth while building a faster,…
News January 2Deloitte Shares Loyalty Trends and Best Practices for 2024
To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and loyalty program points (61%), according to Retail TouchPoints research. However, a Deloitte…
Features January 2How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth
With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. One way for…
Executive Viewpoints January 2Lost Goods or Lost Sales? How Connected Systems can Help Solve Retail’s Most Persistent Dilemma
With retail crime rising across the United States, many retailers are frustrated by the challenge of curbing the effects of organized and ad-hoc theft. As a result, they’re ramping up…
Executive Viewpoints January 1Sneaker and Sportswear Ecommerce: the ‘Non-Luxury’ Luxury Apparel Leader
The humble sneaker has long been a staple item in closets everywhere for consumers of all ages. The consistent appeal of sneakers and sportswear has grown in recent times with…
Executive Viewpoints December 29The Container Store Names New Digital Chief, SVP of Stores
The Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business. Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted…
News December 28Connected Packaging: Closing the Sustainability Gap Between Intention and Action
BCG’s research into consumers’ sustainability attitudes and actions is a very stark expression of three fundamental problems related to sustainability: 1. There are a raft of governmental targets and commitments…
Executive Viewpoints December 28NRF: Returns Reach 14.5% of Sales in 2023, Fraud Contributed $101 Billion in Losses
Returns totaled $743 billion in 2023, amounting to 14.5% of all retail sales, according to a report from the National Retail Federation and Appriss Retail. This means that for every…
News December 27Miniso Blind Box Carnival Surprises and Delights Shoppers Worldwide
Blind boxes have become a hot commodity for Gen Z and Gen Alpha consumers. With strategic packaging that keeps product contents hidden, blind boxes are designed to pique consumers’ curiosity…
News December 27


















