Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Digital Brands Groups Moves into Physical Retail with Plans for 50 Stores
Digital Brands Group (DBG) — the parent company of a collection of digital-first lifestyle brands including Bailey 44, Harper & Jones and Sundry — will open its first physical store…
News January 18
The Power of Play: Using Gamification to Elevate Retail Apps
Mobile apps have become a critical customer engagement channel for retailers as they try to create and capture more value for, and from, their customers. It’s no surprise that industry…
Executive Viewpoints January 18
How Drew Barrymore Embraces the Intersection of Accessibility, Affordability and Innovation
Actress, producer and TV personality Drew Barrymore can certainly afford premium kitchen and home items — and she often looks to them for her personal inspiration — but she shies…
Features January 17
The RealReal Powers Up its Consignment Business with Digital ID Integration
Luxury resale marketplace The RealReal has partnered with digital ID platform Eon and joined its Eon Exchange, an ecosystem of integrated apps, partners and services. Through this integration, The RealReal hopes to…
News January 17
Ikea to Open 4 More ‘Plan and Order Point’ Stores in 2024
Ikea, which debuted its Plan and Order Point store format in Dallas in November 2023, will add four additional locations this year, with more to follow. Smaller than traditional Ikea…
News January 17
Woof! New PawWire Platform Curates Pet Products from Global Suppliers
PawWire, the latest B2B2C platform from The Wires, offers pet owners a panoply of products from around the world presented as part of a personalized shopping experience. Each time customers…
News January 17
The Pet Food Market is Changing: Grab it by the Paws
The relationship between dogs and humans can be traced as far back as 30,000 years ago. But our four-legged friends no longer help us hunt, and instead we send them…
Executive Viewpoints January 17
NRF Gen Z Panel: A Group Defined by its Contradictions
If you want to understand Gen Z (and that’s pretty important for any business that wants to grow), you have to understand the dichotomies that define this generation. To take…
Features January 16
Does Personalization Always Improve CX? It Depends on Your Customers
Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is that true across the board? Not necessarily. In some cases, personalization that’s…
Executive Viewpoints January 16
