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To Earn Engagement, Retailers Must Tap into Customers’ Emotions
If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need…
Features March 7
Warby Parker Boosts Revenue 12% in 2023, Plans 40 New Stores this Year
In only its second full year as a public company, Warby Parker generated net revenue of $71.7 million in 2023, 12% higher than the $669.8 million generated in 2022. Additionally,…
News March 6
Three Regional Grocers Tap Instacart to Power Ecommerce Sites
Canseco’s Market, Harps Foods and Price Chopper have joined the 600+ retail banners using Instacart Storefront to support their ecommerce sites. The solution features built-in catalog services and automated marketing…
News March 6
Athleta Looks to Recycled Textiles to Advance Circularity Efforts
Gap Inc. has partnered with Ambercycle to leverage recycled textiles in products for its Athleta brand beginning in 2026. Ambercycle uses proprietary molecular regeneration technology to turn discarded polyester into…
News March 6
Puma Sees 19% Bump in AOV Following Shift to Google Cloud
Puma has moved all of its ecommerce operations to Google Cloud in an effort to improve its online experience with enhanced personalization and more efficient data management processes. Puma already…
News March 6
How One UK Destination is Redefining the Shopping Center
Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. But that doesn’t mean these commerce destinations don’t need a major overhaul. Experts indicate that…
Features March 6
Crafting Better Retail Experiences with Hospitality Design
Growing demand for richer experiences continues to transform the built environment. It’s a distinct shift toward novelty and engagement versus older, more utilitarian models. Expressions of this movement include: Against…
Executive Viewpoints March 6
Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience
Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel…
Executive Viewpoints March 6
UPDATE: Target Adds Paid Loyalty Program, Plans 300 New Stores Over Next 10 Years
[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full…
News March 5
