Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Saks.com Launches Retail Media Network
Saks has joined peers like Nordstrom and Macy’s by launching a retail media network that will enable its brand partners to connect more directly with the Saks customer base through…
News April 23
JD Sports Strengthens U.S. Footprint with $1.1 Billion Acquisition of Hibbett
UK-based sports retailer JD Sports Fashion has agreed to acquire athletic fashion retailer Hibbett for $87.50 per share, representing an aggregate value of approximately $1.1 billion, in a deal unanimously approved by…
News April 23
The Growing U.S.-China Ecommerce Rivalry will Make 2024 the Year of Commerce Media
Ecommerce continues to climb to new heights in the U.S., where recently released figures for Q4 2023 show that sales reached nearly $325 billion. But America looks set for an…
Executive Viewpoints April 23
JLL Rolls Out Virtual ‘Shopping Bestie’ in 13 Centers
JLL Retail Property Management has introduced a new virtual shopper agent named Cindy, designed to make the online experience more relevant and engaging at 13 of its shopping centers across…
News April 22
Wrangler, M&S, Anthropologie and More Mark Earth Day with New Sustainability Initiatives
Brands have been touting their green credentials and launching new initiatives all month in the leadup to Earth Day, and those efforts have peaked now that that April 22 has…
News April 22
Ikea Creates Training Ecosystem to Support AI Literacy for 3,500 Employees
Ingka Group, parent company of Ikea Retail, has set ambitious targets for boosting the AI literacy of its organization, including AI training for approximately 3,000 employees and 500 executives. The…
News April 22
Express Files for Bankruptcy to Facilitate Sale to WHP
A consortium led by Toys ‘R’ Us owner WHP Global that includes mall operators Simon Property Group and Brookfield Properties has offered to buy a “substantial majority” of Express, Inc.’s…
News April 22
After 25 Years, a Rebrand is Just the Beginning for Edible
Twenty-five years ago, Tariq Farid saw some fruit displayed in a unique way at an event. He turned the idea into a business — and Edible Arrangements into a household…
Features April 22
AI and the Art of Non-Linear Customer Experience
In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). However, as retail…
Executive Viewpoints April 22
