Retail TouchPoints

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Are Queues Really a Good Thing?

Few signs of success are as glaringly obvious for retailers as a queue forming outside your door. For many it’s a dream come true. But does a queue always spell…

Executive Viewpoints May 13

How UrbanStems Leverages AI to Manage Peak-Season Customer Service

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into a period lasting less than two weeks? And just to make things…

Features May 13

AI in Focus: Lessons from Zenni Optical

Featuring: David Ting, CTO and Global General Manager, Zenni Optical As CTO and Global General Manager for Zenni Optical, David Ting plays a critical role in determining the company’s key…

Podcasts May 13
The Alpange Wayne Enterprises edition piano, retails for $100,000

Holy Ecommerce! WB Invites Shoppers into the Luxurious World of Bruce Wayne with New ‘Retail Storytelling’ Experience

Warner Bros. Discovery Global Consumer Products has created a luxury brand ecosystem that will immerse customers in the world of billionaire Bruce Wayne, Batman’s civilian alter ego. The story-driven Wayne…

News May 10

Amazon to Launch Ireland Online Store in 2025

Amazon, which already has a significant physical presence in Ireland via the Dublin fulfillment center it opened in 2022, will now have a country-specific online presence on the Emerald Isle.…

News May 10
The Ebay Product Research tool helps sellers create better listings.

Ebay Streamlines Access to Product Data That Helps Sellers List Faster and Better

Ebay has made it even easier for sellers to access data insights from three years of previous sales across the platform as they craft their listings with the Product Research…

News May 10

Crocs Expands Shoe Takeback Program Nationwide

Following a successful 10-state pilot that kicked off in October 2023, Crocs has expanded its “Old Crocs, New Life” takeback program to all its stores in the continental U.S. The…

News May 10

How Adore Me is Making Every Shopper a Lingerie Designer

Adore Me was an early adopter of generative AI, largely to support its marketing and creative functions. But the lingerie brand’s latest venture shows how the technology can power personalized…

News May 10

Data: From Ecommerce Challenge to Solution

Does this sound familiar? You have a huge amount of data in different places. Getting and managing the right information for your product catalogs is a time-consuming task, and you…

Executive Viewpoints May 10
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