Retail TouchPoints

Kohl’s Expands Return Services for Additional Brands and Retailers

Kohl’s has added brands including Carhartt, Hanes and Levi’s to its newly christened in-store returns service, The Return Drop @ Kohl’s. The retailer has partnered with Inmar Post-Purchase Solutions and…

Interview with Ranjan Roy of Adore Me: Meet the Ecommerce Advisory Council

How Data and AI are Driving More Sustainable Retail Sourcing

Consumers’ calls for sustainability have never been louder. A record 78% of consumers now say sustainability is important, and these shoppers increasingly are holding companies accountable not only for their…

After Declining Amex, Ebay to Begin Accepting Venmo

Ebay has drawn a line in the sand when it comes to payments. After very publicly announcing last week that it would no longer accept American Express due to “unacceptably…

Really, Truly Fake: The RealReal ‘Opens’ Counterfeit Handbag Store on Canal Street

The RealReal makes a concerted effort to keep counterfeit luxury items off the market, removing approximately 5,000 fakes each month (a total of 250,000 since 2011). So what are these…

Poshmark Turns Livestreams into Community Selling Events with New Live Posh Parties

Poshmark has introduced Posh Party Live, daily events that will each be merchandised to a unique theme such as summer neutrals or luxury goods. Taking place daily at 2 p.m.…

Albertsons’ Retail Media Network Aims to Streamline CTV Advertising with new Collective TV Offering

Albertsons Media Collective, the retail media arm of Albertsons Companies, has debuted Collective TV, a new solution designed to “unlock the combined value of retail media and TV.” The offering…

Harps Food Launches In-Store Retail Media via Grocery TV Network

Arkansas-based grocer Harps Food Stores is adding its 145 stores to the Grocery TV in-store retail media network. Harps will leverage Grocery TV’s end-to-end in-store retail media solution to engage shoppers…

Why HOKA Raced to Midtown for its First Global Flagship

Initially a cult classic among runners and exercise fiends, HOKA is now undeniably a mainstream phenomenon. In fact, HOKA parent company Deckers revealed in its Q4 and results for fiscal…