Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
Top Stories
Latest Posts
Target Shuffles Merchandising Leadership, Again, Begins Hunt for New CMO
Target is continuing to make adjustments to its C-suite following the retirement of COO John Mulligan and subsequent appointment of then-CFO Michael Fiddelke to the role in January 2024. Current…
News June 26
Exclusive: Thriftbooks Launches Book BuyBack Program to Source In-Demand Titles
Online book reseller Thriftbooks Global has added a new inventory stream, beyond the library, charity and donation center castoffs that make up the bulk of its merchandise — its own…
News June 26
Apple Gets It Right: The Human-Physical-Digital Experience Framework
In the dynamic world of retail, the gap between brands and consumers can quickly escalate from a minor crack to a Grand Canyon-sized disconnect, leaving both relevance and revenue at…
Executive Viewpoints June 26
It’s Time to Bid Farewell to Bad Ecommerce Ad Strategy
At the height of the COVID pandemic the might of ecommerce was laid bare. In November 2021 the UK saw a total of 321 million ecommerce transactions, according to Statista.…
Executive Viewpoints June 26
How Under Armour Turned Fitting Rooms into CX and Data-Gathering Differentiators
Riddled with design flaws and service gaps, the fitting room has been a longtime necessary-but-evil curse plaguing the store. However, experts indicate that the mainstream adoption of RFID, coupled with…
Features June 26
$30 Billion Swipe Fee Settlement in Jeopardy After Judge’s Ruling
The proposed $30 billion settlement of the Visa/Mastercard swipe fee litigation, which has been going on for nearly two decades, may still need some more time to be resolved. U.S.…
News June 25
Lego Stores in 8 Countries to Showcase ‘Space Bricks’ Made of Meteorite Dust
Scientists at the European Space Agency (ESA) tasked with designing launch pads and shelters for astronauts visiting the moon as part of NASA’s Artemis program turned to a popular childhood…
News June 25
TJ Maxx Enlists Mandy Moore for ‘Claim Your And’ Empowerment Campaign
The new “Claim Your And” campaign, which TJ Maxx is kicking off in partnership with singer/actress/producer Mandy Moore, seeks to tap into the frustration felt by people — particularly women…
News June 25
