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Ikea Unveils New Sleep Range with NYC ‘Sleepeasy’ Experience
A century ago when Prohibition was the law, you needed a special password to get into an NYC speakeasy, but there’s no tough guy at the door to keep you…
News August 5JD Expands Nike Loyalty Program to U.S.
JD, formerly known as JD Sports, has extended its partnership with the Nike Connected Membership program to the U.S., making JD the first global partner for the rewards program following…
News August 5Paper Store POS Upgrade Untethers Associates, Boosts Productivity
The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even…
Features August 5How AI and LLMs Are Ushering in a New Era of Conversational Commerce
With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15 or even 10 years ago. Logistically slower, disorganized, impersonal and oftentimes insecure,…
Executive Viewpoints August 5Making the Membership Model Work for You
Featuring: Melissa Minkow, Director of Retail Strategy, CI&T Although some use the words “membership” and “subscription” interchangeably, 64% of consumers believe there is a distinct difference in these types of…
Podcasts August 5Target Gives Returning Students Tools to Personalize Their Stuff
Target has set up Personalization Stations that allow kids to make their backpacks, water bottles, lunchboxes uniquely their own, both online and in most stores. Through Sept. 8, customers can…
News August 2How Anthropologie Leverages Pop-Ups to Expand its Role as Customers’ ‘Happy Place’
Pop-up shops can serve multiple purposes, from testing the waters of a new geography to giving digital brands a venue for meeting shoppers face to face. For Anthropologie, pop-ups function…
Features August 25 Lessons from the Bob’s Stores Bankruptcy
New England clothing retailer Bob’s Stores is shutting its doors for good. The retailer filed for Chapter 11 bankruptcy in June and was unable to secure the necessary financing to…
Executive Viewpoints August 2How Alibaba is Helping Olympians ‘Bridge the Divide Between Sportsmanship and Entrepreneurship’
For two and a half weeks, the eyes of the world are turned to Paris for the latest iteration of the Summer Olympic Games. As always, the international event has…
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