Retail TouchPoints

Latest Posts

Harps Food Stores is deploying real-time personalization at checkout.

Harps Food Stores Enables Real-Time Personalization at Checkout

Harps Food Stores is deploying a new integration between customer intelligence platform Birdzi and POS system ECRS to offer real-time personalization of shoppers’ digital coupons and loyalty rewards in stores.…

News July 1
Save Mart Companies has been acquired by The Jim Pattison Group.

Save Mart Companies Acquired by Canadian Holding Co. Jim Pattison Group

The Save Mart Companies — which includes grocery banners Save Mart, Lucky California and FoodMaxx — has undergone its second change of hands in two years, with multiple sources reporting…

News July 1

In the Fight for Mutual Survival, DTC and Retailers are Frenemies

Both DTC brands and traditional retailers have seen better days. Unsurprisingly, major retailers always have struggled to keep up with how, where and when Gen Z and young millennials buy…

Executive Viewpoints July 1

Nespresso Awakens New Coffee Discovery Pathways with Online Quiz 

Most Americans (84%) start their morning with a fresh cup of coffee, according to the National Coffee Association, and they are increasingly turning to specialty coffees (57%) and single-cup brews…

Features July 1
Due to the success of its Fifth Avenue Club concept, Saks Fifth Avenue plans to open more standalone locations this year, bringing its total count to 20 across the U.S.

Saks Fifth Avenue Expands Club Concept to More Luxury Resorts and Hotels

Saks Fifth Avenue is doubling down on its luxury personal shopping and styling service, The Fifth Avenue Club. One year after its launch as a standalone concept, the Club has…

News June 28

UPDATE: Mexican Merchant Gonher Buys Sam Ash for $15M

[Update as of June 28, 2024] Sam Ash has selected a winning bidder in its bankruptcy auction: Mexican retailer Gonher Music Center. Gonher will pay $15.2 million for wholesaler Samson Technologies…

News June 28
Joann wants to be known as "Jo-and"

Following Bankruptcy, Joann Looks to Broaden its Appeal with ‘Jo-And’ Campaign

Known primarily as a sewing and fabric destination, Joann is looking to broaden its appeal by highlighting its broad assortment of crafting supplies that reach well beyond the sewing category.…

News June 28
Walgreens banner

Walgreens Outlines Turnaround Plans, Including ‘Significant’ Store Closures

Walgreens Boots Alliance (WBA) has cut its profit forecast for fiscal 2024 and plans to close “a significant number of underperforming stores,” CEO Tim Wentworth told analysts on a call…

News June 28
The Den NYC

Founder of New ‘Co-Retailing’ Space in NYC’s SoHo Shares His Vision for Community-Driven Retail

Yaron Cohen is a real estate investor and tech entrepreneur, but on the day we visited he was working the espresso machine behind the coffee bar of his latest undertaking…

Features June 28
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank