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Marc Jacobs to Join Vera Wang, Rag & Bone at WHP Global after 30 Years at LVMH
WHP Global will purchase the Marc Jacobs brand from luxury giant LVMH, adding to a premium fashion portfolio that also includes Vera Wang, Rag & Bone and G-STAR. LVMH has…
News May 15The Invisible Bias Problem in AI Consumer Research
A startup ran the same question through a synthetic panel and a real consumer sample: “What would you improve about facial masks?” The result? 90% of real respondents said nothing;…
Executive Viewpoints May 15REI Union Boycott Begins Friday as Workers, Allies Plan Storefront Actions During Anniversary Sale
REI union workers and allies are launching a nationwide boycott of the co-op’s Anniversary Sale that starts Friday, escalating a four-year contract dispute that remains unresolved at all 11 unionized…
News May 14Michaels Grows Shop-in-Shop Party Assortments by 60%, Adds New Piñata Category
Michaels is doubling down on becoming a party planner’s all-in-one resource by expanding assortments at The Party Shop at Michaels by 60%, adding nearly 600 new products throughout 2026. The…
News May 14Retailers: In Agentic Commerce, Payment Reliability will Determine Who Wins
It’s about to become far more important for merchants to offer consumers appropriate credit as agentic commerce emerges. In this new shopping model, autonomous AI agents will act on behalf…
Executive Viewpoints May 14Convenience vs. Discovery: How AI-Powered Shopping will Impact Brick-and-Mortar Retail
People thinking about the impact of agentic AI in retail focus, quite naturally, on how the digital shopper journey is being affected. But the rise of AI also is having…
Features May 14Walmart to Lay Off or Relocate 1,000 Corporate Jobs
Walmart will lay off or relocate up to 1,000 corporate workers, following a reorganization earlier this year of its Global Tech and Product and Design divisions. In a May 12…
News May 13April Retail Sales Rise for Seventh Straight Month Despite Inflation
Nearly every retail category posted gains, signaling resilient consumer demand fueled by a steady labor market, wage growth and tax refunds, said NRF Chief Economist and Executive Director of Research…
News May 13Urban Outfitters, DoorDash Target Gen Z and Grads in New Partnership
Urban Outfitters is targeting Gen Z consumers and grads this spring as it enters on-demand retail in a new partnership with DoorDash. Shoppers in their teens and 20s use food…
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