Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Mercari Connects U.S. Marketplace to Sellers in Japan, Opens First Store in LA
Peer-to-peer resale marketplace Mercari has opened its U.S. platform to sellers from Japan and also has opened its first-ever physical store, on Melrose Avenue in Los Angeles. The Mercari on Melrose…
News August 1
Family Dollar Seeks to Optimize Customer-Centric Assortments
Family Dollar has partnered with First Insight to refine its merchandise assortment strategy using the solution’s predictive analytics and actionable data. The deployment is designed to reduce the risk of…
News August 1
The ‘Real Genius’ of Using AI to Combat Sweepstakes Fraud
In the 1985 sci-fi comedy Real Genius, we meet Lazlo Hollyfeld, a former engineering student who spends his days trying to game a Frito-Lay prize giveaway that advertises: “enter as…
Executive Viewpoints August 1
Amazon Seeks to Boost Just Walk Out Accuracy with AI-Powered Model
Amazon’s newly AI-powered Just Walk Out (JWO) system can now simultaneously process data from multiple sources, including overhead cameras, weight sensors on shelves and RFID, to more accurately connect products…
News July 31
Etsy to Beta Test Loyalty Program
In mid-September, Etsy will launch a closed beta test of Etsy Insider, the marketplace’s new buyer loyalty program. Select U.S. buyers will be able to take advantage of benefits including…
News July 31
Albertsons to Expand Instacart Pickup Services, Add 30-Minute Deliveries
By the end of August 2024, Albertsons will offer free buy online, pick up in-store services at more than 2,000 supermarkets to Instacart shoppers. Additionally, customers of Haggen Food &…
News July 31
Hilco Division Takes Over Operations of Hanes Outlet and Maidenform Stores
Investment and advisory firm Hilco Consumer-Retail (HCR) has acquired the operations for Hanes Outlet and Maidenform stores. Financial details of the deal, which was completed on July 27, were not disclosed.…
News July 31
Training Frontline Personnel in Retail: How to Do it on a Budget and Maintain High Quality
In retail, maintaining a knowledgeable, capable and well-trained workforce is a key factor in success, especially in categories with tight competition. At the same time, it’s a major challenge for…
Executive Viewpoints July 31
How a Retail Media Campaign with Sam’s Club Woke up Serta Mattress Sales
For several years now, excitement has been building around retail media and what it will unlock: new revenue streams for retailers, better experiences for customers, high-intent audiences and closed-loop attribution…
Features July 31
