Retail TouchPoints

Latest Posts

JD Expands Nike Loyalty Program to U.S.

JD, formerly known as JD Sports, has extended its partnership with the Nike Connected Membership program to the U.S., making JD the first global partner for the rewards program following…

News August 5

Paper Store POS Upgrade Untethers Associates, Boosts Productivity

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even…

Features August 5

How AI and LLMs Are Ushering in a New Era of Conversational Commerce

With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15 or even 10 years ago. Logistically slower, disorganized, impersonal and oftentimes insecure,…

Executive Viewpoints August 5

Making the Membership Model Work for You

Featuring: Melissa Minkow, Director of Retail Strategy, CI&T Although some use the words “membership” and “subscription” interchangeably, 64% of consumers believe there is a distinct difference in these types of…

Podcasts August 5

Target Gives Returning Students Tools to Personalize Their Stuff

Target has set up Personalization Stations that allow kids to make their backpacks, water bottles, lunchboxes uniquely their own, both online and in most stores. Through Sept. 8, customers can…

News August 2

How Anthropologie Leverages Pop-Ups to Expand its Role as Customers’ ‘Happy Place’

Pop-up shops can serve multiple purposes, from testing the waters of a new geography to giving digital brands a venue for meeting shoppers face to face. For Anthropologie, pop-ups function…

Features August 2

5 Lessons from the Bob’s Stores Bankruptcy

New England clothing retailer Bob’s Stores is shutting its doors for good. The retailer filed for Chapter 11 bankruptcy in June and was unable to secure the necessary financing to…

Executive Viewpoints August 2
Alibaba executives and former Olympians discuss the new business accelerator partnership with the IOC.

How Alibaba is Helping Olympians ‘Bridge the Divide Between Sportsmanship and Entrepreneurship’

For two and a half weeks, the eyes of the world are turned to Paris for the latest iteration of the Summer Olympic Games. As always, the international event has…

Features August 2

Walmart Realm Debuts Gamified Virtual Dorm Rooms

Walmart Realm, the virtual experience that the retailer introduced in May 2024, has expanded into dorm room decoration just in time for the back-to-school season. College students can explore and…

News August 1
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank