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Harvard Professor John Quelch Chats On Economy’s Impact On Retailers
John Quelch knows branding and knows retail. Never one to shy from informed controversy on those topics, his recent writing on pricing and the Starbucks expansion trouble attracted a good…
News August 21Infosys Bows ShoppingTrip360 To Trace In-Store Behavior Patterns
It might be the long sought solution for click tracking in stores. Or it might be another customer tracking technology that takes a long time for retailers to understand and…
News August 14
Industry Execs Share Expertise to improve the in-store experience
AT&T, Virgin Megastores, Bon-Ton and others present at Customer Engagement Conference Analyzing customer behavior, implementing the latest technologies and focusing on loyalty are three key strategies that will help…
Features August 14Survey Says Fewer Brand Decisions Made at the Shelf
By George Anderson, RetailWire Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire.com, retail industry executives get plugged in…
News August 14
Crowdsourcing: New Retail Concepts Give Power to the People
By Tom Ryan, RetailWire Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire.com, retail industry execs get plugged in…
News August 7
Limiting Problem Shopping Experiences Especially Key In Current Retail Environment
Retailers that understand the importance of negative shopping experiences and limit their occurrence have a better chance to optimize the holiday selling season. That’s the key takeaway from Measuring &…
News August 7
Queue Science Helps Retailers Recover Revenue at Checkout
If you aren’t managing the checkout area of your stores, now may be the time. The old adage, “You can lead a horse to water, but can’t make him…
News August 7
Analysts Suggest Subtle Shifts In Customer Segmentation Strategies To Provide Shelter From The Economic Storm
Retailers that have identified and analyzed their customer base over the past year may find a new use for that work now that the economy is more unsettled. The…
News August 1
Mandee Targets Young Consumers With In-Store Texting Promotion
On a busy Saturday at young women’s’ apparel retailer Mandee, I didn’t expect much more from the storefront greeter than a simple welcome at the door. However, in addition…
News August 1
