Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Walmart & Costco Lead Loyalty Pack In Colloquy’s 2010 Retail Loyalty Index
Customers claim the highest loyalty to Walmart in many of the grocery, personal care and department store regional categories, while Costco boasts the highest customer loyalty ratings in three out…
News April 15Consumers Continuing To Cross Channels To Prep Purchases According To New Study
A growing majority of consumers are using two or more channels to browse, research and purchase products, according to a new study from ATG. The study, titled “Cross Channel Commerce:…
News April 87 Tips to Optimize Site Search and Capture Higher Conversions
By Shaun Ryan, CEO, SLI Systems A satisfying site search experience that delivers relevant results and additional features can generate more than a good feeling for your site visitors —…
News April 8New “Apparel Shopping Cart” Unveiled to Streamline Apparel Shopping
Bringing an in-store staple to life for the apparel sector, Intuitive Design Solutions recently unveiled its new “Apparel Shopping Cart,” designed to accommodate a much needed change in the retail…
Features April 84 Best Practices for Social Media Marketers
By Steve Latham, CEO, Spur Interactive For more than a year I’ve been advising clients on how to use Twitter as a marketing platform. Surprisingly, it seems that most brand…
News April 1Woot, Gilt.com Other Social Sites Proving To Be Sticky For Shoppers
By George Anderson, Editor, RetailWire Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire.com, retail industry execs get plugged in…
News April 1Facebook Changes Opt-In Settings for Brand Pages
Facebook has proven to be an online goldmine for retailers. With the opportunity to increase customer engagement and brand enthusiasm, the platform has become an avenue to reach customers where…
News April 1Insights On Social Shopping, Mobile Engagement Shared By OfficeMax, Wet Seal On Retail 3.0 Agenda
Retailers looking for real world examples of how social shopping and mobile messaging can drive revenue and consumer satisfaction have a new platform for education. The Retail 3.0 Virtual Conference…
News March 25Putting Surveillance Video To Work To Monitor Customer Satisfaction
By Eric White, Director of Retail Strategy, Wren Solutions Customer delight and customer misery have very different influences on company stock performance, as pointed out by Jon Picoult, Founder of…
Features March 25
