Retail TouchPoints

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GNC Taps RedPrairie For Warehouse, Workforce Management

With 5,500 stores receiving merchandise from just three distribution centers, General Nutrition Centers (GNC) needed a warehouse management system with quick reflexes. GNC, the largest global specialty retailer of nutritional…

News January 25

TouchPoints TV: David Gruehn, Microsoft

David Gruehn, Microsoft Gruehn talks about retail industry trends and how Microsoft is working, along with partners, to bring retailers connected solutions that will allow shoppers to experience the same…

News January 25

Lands’ End, Orvis and Saks Fifth Avenue Among Top For Online Customer Service

In its 13th Annual Mystery Shopping Study, the etailing group has named nine retailers as the best performing among 100 merchants evaluated during Q4 2010. The entire list of top…

News January 24

Cabela’s Adds Mobile Commerce

As mobile commerce continues to expand rapidly, sporting goods retailer Cabela’s recently launched a new, mobile optimized web site for easy search and purchase. Key features of the new mobile…

News January 21

Starbucks, Disney and Guess Up The Ante With Mobile POS

With great speculation that 2011 will be the year of the “mobile wallet,” retailers continue to explore the most efficient ways to leverage smart phone capabilities in-store. Starbucks announced this…

News January 20

Microsoft Makes A Splash With Dynamics AX, CRM 2011

Specifically targeting midsize and enterprise specialty retailers, Microsoft has announced an updated version of its Dynamics AX for Retail to be released in February 2011. Made generally available in August…

News January 20

Author Offers Key Tactics To “Empower” Store Associates & Extend Social Outreach

As retailers are tasked with delivering an integrated approach to customer service, social media has offered the opportunity to cultivate a community of enthusiasts who are able to extend a…

Executive Viewpoints January 20

American Apparel Implements Infor Workbrain To Better Manage Its Global Workforce

Infor, a leading provider of business application software serving over 70,000 customers, recently announced that American Apparel, Inc. has implemented the Infor Workbrain solution to help manage the company’s global…

News January 19

SAS Strengthens Grocery Biz With Winn-Dixie Win

With the announcement that the Winn-Dixie supermarket chain has selected SAS Merchandise Intelligence and Customer Intelligence, SAS is on its way to developing a stronger relationship with grocery industry retailers.…

Features January 18
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