Retail TouchPoints

Latest Posts

What Retailers Can Learn From The ‘Daily Deal’ and ‘Private Sale’ Models

 In the wake of the economic downturn, consumers were forced to tighten spending belts as value crowned the “smart shopper’s” list of considerations before making a purchase. The “daily deal”…

News March 24

Beyond Jeopardy! “Watson” And The Future Of Retailing

By Rob Garf, Associate Partner and Global RetailIndustry Strategy Leader for IBM Global Business Services Anyone watching Watson’s victorious performance on Jeopardy! couldn’t help but be wowed by the machine’s ability to…

Executive Viewpoints March 24

Cloud-Based Compliantia Helps Retailers Streamline Auditing and Manage Compliance

Concept:The process of retail auditing (also known as store visits and store walks) can be a daunting, manual task. Some organizations have devised their own process, typically a “checklist” of…

News March 24

Strategies To Engage The Evolved Consumer

By Rick Chavie, VP, Marketing Retail and Hospitality Solutions, NCR Years ago, the relationship between the shopper and shopkeeper was dramatically different. Retailers knew their customers’ preferences, and customers trusted…

Executive Viewpoints March 24

Bulletin Board: Week of 3-21-2011

ACI Worldwide Acquires ISD Corporation ACI Worldwide, Inc. a provider of payment systems, recently announced that it has acquired ISD Corporation, to broaden the functionality of its payment solutions for…

News March 24

The Home Depot Adds 2D Scanning To Advertising And Store Shelves

The Home Depot is tapping into the growing mobile barcode trend by providing 2D (QR) barcodes from Scanbuy in print advertising, direct mail pieces and on store shelves. By scanning…

News March 23

IBM Launches “Smarter Commerce” Software To Reach $70 Billion Market

IBM has added new software and created a new consulting practice dedicated to the emerging category of “Smarter Commerce,” which is focused on helping retailers adapt to rising customer demands…

News March 22

More Than 82% Of Consumers Seek Social Input On Product Deals

Social channels have proven to be effective for retail engagement, as consumers are increasingly utilizing networks such as Facebook and Twitter to send and receive feedback throughout the purchase process.…

News March 21

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