Retail TouchPoints

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Bulletin Board: Week of 4-25-2011

SAP, Microsoft +20 Others Help Launch Customer Experience Professionals Association The Customer Experience Professionals Association (CXPA) launched yesterday with more than 20 companies signed as Founding Corporate Members and Gold,…

News April 28

SOK Optimizes Supply Chain With SAS Solutions

S-Group creates 40,000 individual store planograms for its more than 900 grocery stores each year. The number of hours it would take to complete those planograms manually is incomprehensible, but…

News April 28

HP Focuses On IT Modernization, Connectivity In Exclusive RTP Interviews

Two leading retail executives from HP shared their insights on the retail industry and HP’s viewpoints during exclusive interviews with Retail TouchPoints. In two separate video presentations, Tom Peterson, Retail…

Features April 28

“Tools to Captivate the Connected Customer” IBM Retail User Group’s 34th Annual Conference

The Board of Directors and sponsors of the IBM Retail User Group (IRUG) are looking forward to the 34th Annual Conference, scheduled to take place on May 15-18, 2011 in…

News April 28

TouchPoints TV: Mario Vollbracht, HP

Mario Vollbracht, Worldwide Segment Executive, HP Retail & Consumer Goods, Enterprise Business, HP Mario discusses specific topics around personalization, mobility, global issues and the retail/CPG convergence. “Retailers must consider allowing…

News April 28

TouchPoints TV: Tom Peterson, HP

Tom Peterson, Retail Industry Leader, Enterprise Business, HP Tom shares HP’s imperatives for retailers today: 1) There are still 2 or 3 years left in the economic downturn; and 2)…

News April 28

New Research Shows 50% of Americans Use Mobile Devices For Shopping; Spotlights 5 Attributes Of Mobile Shoppers

Smart phone technology has ushered in a new shopping channel, as consumers are increasingly using mobile devices to search for product information, compare prices and purchase items. As retailers continue…

News April 27

Gap Tests SMS Offers With Visa Real-Time Service

In an effort to extend its mobile strategy, Gap is delivering real-time discounts and promotions to consumers via SMS text messages, leveraging a service from Visa, Inc. The opt-in service…

News April 26

Shoptopia Expansion Caters To Multi-Channel Shopping Center Consumers

Retailers are continually challenged to cater to the “social shopper” across all channels. By connecting the physical and digital shopping experience, merchants are able  to foster a community of brand…

News April 25
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